Team Leader

Helpware; Hinoba-an; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Helpware in the Philippines seeks a skilled Team Leader to guide and manage a dynamic team. You will lead daily supervision, set clear goals, and foster an open communication culture to drive collaboration and performance.

Ideal candidates have 3+ years of team leadership experience, strong knowledge of performance metrics, and proficiency in MS Office. Excellent communication and leadership skills are essential; a related BS/BA is preferred, with emphasis on organization and mentoring.

Qualifications

• 3+ years' experience as Team Leader or Supervisor.
• Excellent practical knowledge of performance metrics.
• Good experience with PC, particularly MS Office.
• Strong communication and leadership skills.
• Strong decision-making, organizational and time-management skills.
• BS or BA in a related field; degree in Management or related training is a bonus.

Responsibilities

• Set clear team goals and motivate team members.
• Help to set up an inspiring team environment with open communication.
• Oversee daily operations, delegating tasks and setting deadlines.
• Identify training needs and provide coaching.
• Interact with team members to receive feedback and resolve problems.
• Supervise team performance and prepare reports on metrics.
• Encourage high performance, creativity and risk-taking.
• Develop and maintain team building activities.

Skills

Team leadership

Performance metrics

MS Office

Communication

Decision making

Organizational skills

Education

BS/BA in related field

Tools

MS Office

Job description

About the Team Leader position

We are looking for a skilled Team Leader who will assist in guiding and managing our team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Your duties will include daily supervision, management and motivation of team members.

We expect you to be a capable leader with excellent communication skills. You should be proactive in order to ensure effective collaboration and optimize team operations.

Team Leader responsibilities are:

• Set clear team goals and motivate team members

• Help to setup an inspiring team environment with an open communication culture

• Oversee daily operations, delegating tasks and setting deadlines

• Discover training needs and provide coaching

• Interact with team members to receive their feedback and help resolving any problems

• Supervise team performance and prepare reports on its metrics

• Encourage high performance, creativity and risk-taking

• Develop and maintain team building activities

Team Leader requirements are:

• 3+ years' experience of working on a Team Leader or Supervisor

• Excellent practical knowledge of performance metrics

• Good experience with PC, particularly with MS Office

• Strong communication and leadership skills

• Strong decision-making, organizational and time-management skills

• BS or BA in a related field, degree in Management or training in team leading will be a bonus