Team Leader

Helpware; Cebu City; On-site; PHP 446,000 - 714,000; Full time

Job summary

Helpware in Cebu City is seeking a skilled Team Leader to guide and manage our team, setting an example and driving the group toward its goals.

You will supervise daily operations, delegate tasks with deadlines, and develop coaching plans to raise performance. Strong communication and leadership are essential.

This role focuses on building an open, collaborative environment, monitoring metrics, and supporting team building activities to sustain high results.

Qualifications

• 3+ years' experience as Team Leader or Supervisor.
• Proficient in tracking and improving performance metrics.
• Strong MS Office proficiency and PC skills.
• Excellent communication and leadership abilities.
• Strong decision-making, organizational and time-management skills.
• BS or BA in a related field; management or team-leading training is a bonus.

Responsibilities

• Set clear team goals and motivate team members
• Help to setup an inspiring team environment with an open communication culture
• Oversee daily operations, delegating tasks and setting deadlines
• Discover training needs and provide coaching
• Interact with team members to receive their feedback and help resolving any problems
• Supervise team performance and prepare reports on its metrics
• Encourage high performance, creativity and risk-taking
• Develop and maintain team building activities

Skills

Team leadership

Performance metrics

Communication skills

Time management

Decision-making

Organizational skills

Education

BS/BA in related field

Management degree or team-leading training

Tools

MS Office

Job description

About the Team Leader position

We are looking for a skilled Team Leader who will assist in guiding and managing our team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Your duties will include daily supervision, management and motivation of team members.

We expect you to be a capable leader with excellent communication skills. You should be proactive in order to ensure effective collaboration and optimize team operations.

Team Leader responsibilities are:

• Set clear team goals and motivate team members

• Help to setup an inspiring team environment with an open communication culture

• Oversee daily operations, delegating tasks and setting deadlines

• Discover training needs and provide coaching

• Interact with team members to receive their feedback and help resolving any problems

• Supervise team performance and prepare reports on its metrics

• Encourage high performance, creativity and risk-taking

• Develop and maintain team building activities

Team Leader requirements are:

• 3+ years' experience of working on a Team Leader or Supervisor

• Excellent practical knowledge of performance metrics

• Good experience with PC, particularly with MS Office

• Strong communication and leadership skills

• Strong decision-making, organizational and time-management skills

• BS or BA in a related field, degree in Management or training in team leading will be a bonus