Team Lead, Reporting Analytics & Dashboards

Cognizant; Taguig; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

Cognizant is seeking a Team Lead, Reporting Analytics to transform complex data into actionable business insights that drive operational success. You will lead reporting, dashboard development, and analytics initiatives, partnering with Operations, WFM, Finance, and client stakeholders to enhance decision-making and optimize business outcomes through data-driven strategies and automation.

The role requires designing dashboards, ensuring data accuracy, and mentoring analysts while supporting

Qualifications

• Bachelor's degree in any field.
• Strong experience in Reporting, Analytics, MIS, Workforce Management, or Business Intelligence.
• Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, Macros, VBA).
• Strong SQL skills including queries, joins, data extraction, and reporting functions.
• Experience building dashboards/reports using Power BI, Tableau, Looker Studio, Qlik, or similar BI platforms.

Responsibilities

• Design, develop, and maintain dashboards and reports (operational, performance, SLA, BI).
• Create automated reporting solutions using Excel, SQL, Power BI, Tableau, Looker Studio, and other analytics tools.
• Analyze large datasets to identify trends, risks, opportunities, and insights.
• Ensure data accuracy and consistency through QA and validation processes.
• Develop and implement automation to improve reporting efficiency.
• Partner with Operations, WFM, Finance, and clients to gather reporting requirements.
• Present insights and recommendations to leadership and stakeholders.
• Support forecasting, scenario analysis, and strategic planning.
• Serve as reporting SME and support client-facing reporting engagements.
• Provide backup for Real-Time Analysts and Intraday WFM activities.

Skills

Reporting

Analytics

MIS

Stakeholder mgmt

Forecasting

Education

Bachelor's degree (any field)

Tools

Excel

SQL

Power BI

Tableau

Looker Studio

Qlik

Job description

Cognizant is seeking a Team Lead, Reporting Analytics to transform complex data into actionable business insights that drive operational success. You will lead reporting, dashboard development, and analytics initiatives, partnering with Operations, WFM, Finance, and client stakeholders to enhance decision-making and optimize business outcomes through data-driven strategies and automation.

The role requires designing dashboards, ensuring data accuracy, and mentoring analysts while supporting