Team Lead - PDS Operations

HAB-Jones Lang LaSalle SSC (Philippines). Inc.; Taguig; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits

Job summary

Jones Lang LaSalle Incorporated in Taguig, Philippines, seeks a proactive Technology Trainer who will arrange access and onboarding for Project Managers on JLL’s PMIS and client systems. The role includes refresher training, data extraction, and preparing standard reports from the system.

You will administer technology platforms, monitor data quality, liaise with PDS delivery teams, and support account processes, templates, and deliverables.

Qualifications

• Relevant experience in project management and construction projects is highly regarded.
• Ability to work in a multi-disciplinary team.
• Ability to manage and prioritize multiple projects with competing timelines.
• Demonstrates urgency in completing objectives on time.
• Flexible attitude, team player, detail-oriented.
• Relationship builder with internal/external stakeholders.
• Excellent verbal and written communication skills; able to communicate at all levels.
• Can work effectively independently and in a team.

Responsibilities

• Technology onboarding: arrange access and provide training to Project Managers on JLL technology and client systems.
• Undertake refresher or ad hoc training as required.
• Extract data and prepare standard reporting from JLL PMIS.
• Ongoing administration of technology systems: access, troubleshooting, and training in new features.
• Capture data in Client systems and deliver key project deliverables.
• Data quality monitoring and reporting on system usage and quality.
• Liaise with PDS delivery teams to monitor data quality corrections.
• Assist with process onboarding of PDS teams to Client processes; monitor compliance with templates and deliverables.
• Manage centralised document control activities and maintain templates and guidance notes.

Skills

Project management

Multi-disciplinary teamwork

Prioritization

Verbal communication

Written communication

Relationship building

Independent work

Team collaboration

Job description

Job Description

• Technology Arrange access and provide training / onboarding to new Project Managers in how to use JLL technology such as the JLL Project Management Information System and any relevant Client technology systems
• Undertake refresher or other ad hoc training as required
• Extract data and prepare standard reporting (using reporting functionality within JLL’s Project Management Information System)
• Ongoing administration of technology systems (access, troubleshooting, refresher / manage training in new features, monitor project closeout)
• Where included in role, use Client technology systems to capture data / undertake key deliverables
• Data Quality Monitor / report on technology usage / adoption
• Monitor and Report on data quality in PDS / Client Systems
• Liaise with PDS delivery teams to identify and monitor the correction of data quality errors
• Process & Procedures Undertake technical onboarding of PDS delivery teams in Client specific process, eg: invoice submission and approval, key project deliverables / templates, approval stage gates etc) Review project specific deliverables (documentation etc) prepared by Project Management teams and monitor compliance with Client process, templates etc Undertake Account specific health check (documents saved in correct locations etc, Mandatory Deliverables available, data quality achieved etc) Manage centralised document control activities (PMO Centre of Excellence up to date including centralised templates, Guidance notes, lessons learnt etc)
• Reporting Manage on-account trackers for project approvals, PO's & Contracts, lessons learnt, etc Collate information as directed to support Account funding requests / business approval Prepare regular / ad hoc reporting as directed by PMO Lead Prepare meeting record / minutes (as directed)
• Finance Contribute to on-account finance activities (and interface where required with Client Finance system) as directed (Reviewing invoices for accuracy before submission, track invoice status etc)
• Data analysis and Management Review and assist in tracking projects against Account / Project KPI's including Budget / Programme Compliance Satisfaction Surveys / Medallia Risk Reporting Assist in project Benchmarking Communications Support communication activities within Account
• Core technical skills Familiar with using collaboration tools such as project management information systems, Microsoft teams, and cloud-based document management systems to achieve effective communication and coordination across different locations. Strong skills in organising and managing documents, including version control, document naming conventions, file sharing, and archiving to ensure efficient document workflows and retrieval. Experience in data entry and data analysis using spreadsheet software like Microsoft Excel to assist in data collation, tracking, and reporting activities.
• Soft Skills: Clear and effective verbal and written communication skills. Demonstrate proactivity in delivering the role. Strong time management and ability to multitask - prioritizing tasks, manage deadlines for reporting, and handle multiple assignments concurrently. Detail orientated to accurately handle data, maintain document consistency, and ensuring overall accuracy of administrative tasks. Adaptability and Flexibility to changes in work priorities. Strong problem-solving skills to identify and resolve challenges / roadblocks Ability to work well as part of a virtual team, collaborating with individuals from varied backgrounds and locations, to facilitate effective cross-cultural communication across Asia.
• Proven work experience as ateam leaderor supervisor and In-depth knowledge of performance metrics Performance objectives Leadership: Leads by example Demonstrated rapid “get going” capability Capacity to achieve results within tight resource availability Team player with the confidence to constructively challenge the status quo Personal Effectiveness: Sets targets for self, and monitors and manages own performance with the guidance from their direct supervisor Monitors progress against own performance measures and achieves results with regular consultation from their direct supervisor Decision Making: Makes suggestions for solutions that resolve problems or improve operations Actively searches out improvement opportunities and implements them after consulting on strategy and options with their direct supervisor Relationship Building: Conducts open, collaborative relations with superiors, peers & clients Gains respect of JLL people and clients Ability to manage and see links across a diverse range of activities Communication: Communicates effectively with superiors, peers and clients Listens effectively and communicates through actions and example Strong communications and relationship skills with the ability to relate to, understand and command respect from subject matter experts Well-developed internal consulting skills, displaying strong analytical thinking, problem solving, and negotiation ability.

Qualifications

• Relevant work experience with exposure in project management and construction projects will be highly regarded.
• Demonstrated ability to work in a multi-disciplinary team.
• Ability to manage and prioritize multiple projects with competing timelines.
• Demonstrates a sense of urgency in completing objectives on time.
• Flexible attitude, team player, detail-oriented.
• Relationship builder both externally & internal).
• Excellent verbal and written skills with the ability to communicate at all levels within the organization.
• Can work effectively both independently and in a team.

What we can do for you

• At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.
• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

Location: On-site –Taguig, Philippines

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.