Tax Onboarding & Implementation Specialist

Dayforce; Philippines; Hybrid; PHP 446,000 - 670,000; Full time

Job summary

Dayforce is seeking an onboarding specialist to serve as the primary contact for new customers during tax and banking setup, ensuring a smooth transition to support and the ability to bulk tax filings.

You will collaborate with customers and internal implementation teams, establish tax profiles, maintain data accuracy, and manage small projects with attention to timelines.

A bachelor's degree and 3+ years in payroll, tax, or customer service are preferred; MS Office skills are required.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 3+ years in payroll, tax or customer service preferred.
• Experience with onboarding or implementation projects is a plus.
• Strong attention to detail and data accuracy.
• Ability to analyze and solve problems using tools.

Responsibilities

• Collaborate with customers and Dayforce teams from kickoff to transition to ongoing support for tax and banking onboarding.
• Set up customer tax profiles within core systems and track required forms.
• Maintain accurate customer data and ensure go-live dates are met.
• Coordinate back-office testing and funding between Dayforce and back-office systems.
• Manage small to mid-size projects with clear communication at each stage.

Skills

Detail-oriented

Communication skills

Stakeholder engagement

Project management

Analytical thinking

MS Office proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Dayforce is seeking an onboarding specialist to serve as the primary contact for new customers during tax and banking setup, ensuring a smooth transition to support and the ability to bulk tax filings.

You will collaborate with customers and internal implementation teams, establish tax profiles, maintain data accuracy, and manage small projects with attention to timelines.

A bachelor's degree and 3+ years in payroll, tax, or customer service are preferred; MS Office skills are required.