[Pooling] PHL Payroll Tax Analyst

Dayforce; Philippines; On-site; PHP 480,000 - 900,000; Full time

Job summary

Dayforce is a global HCM leader seeking a Managed Services Payroll Tax Analyst to ensure payroll tax accuracy and compliance for our clients. You will review audits, process adjustments, and stay updated on evolving tax rules.

In this role, you will collaborate with clients and internal teams, perform monthly and quarterly tax reviews, handle W-4 exemptions, and respond to inquiries via our CRM. A background in payroll tax within a large environment and CPP/FPC certification is preferred.

Qualifications

• 3+ years of payroll tax experience; 5+ years preferred in a large, high-volume environment.
• Bachelor’s degree in business, tax, HR, or related field indicated as desirable.
• FPC or CPP certification required or commitment to obtain within two years of employment.
• Strong written and verbal communication, organization, attention to detail, and problem-solving abilities.

Responsibilities

• Respond to customer inquiries via our CRM platform following team guidelines.
• Assess customer health to mitigate business risk.
• Audit payroll commits to ensure accurate employee taxation.
• Process payroll tax adjustments with customers and internal teams.
• Conduct monthly wage-rate audits for accuracy.
• Assist with pre-funding requests for tax agencies.
• Review W-4 exemptions monthly for reasonableness.
• Stay updated on tax/compliance changes and apply to client accounts.
• Perform quarterly/year-end audits to balance taxes.
• Review tax code fallouts and reconcile deposits.
• Process amendment requests with customers and partners.
• Coordinate W-2/W-2C processing with internal teams.
• Process IRS Form 2808 lock-in letters to ensure withholding accuracy.

Skills

Excellent communication

Organizational skills

Attention to detail

Time management

Analytical and problem solving

Teamwork and independence

Education

Bachelor’s degree in business, tax, HR, or related field

High school diploma or GED required

Tools

CRM tool

Tax auditing software

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

The Managed Services Payroll Tax Analyst, a pivotal role in our organization, will ensure the accuracy and compliance of payroll taxes for our clients. This role involves reviewing payroll tax audits, processing tax adjustments, conducting employee-level tax audits, assisting with pre-funding requests, and staying updated on tax compliance changes. You will be a crucial point of contact for clients, ensuring their employees’ taxes are correctly managed and balanced.

What you’ll get to do

Respond to and resolve our customers’ inquiries via our CRM tool as outlined by our team’s guidelines.

Assess customer health using our team’s defined process to ensure we mitigate any risk to our business.

Employee Tax Payroll Accuracy: Review and thoroughly audit payroll commits to ensure employees are taxed appropriately.

Payroll Tax Adjustments: Partner with customers and internal payroll teams to process payroll tax adjustments accurately.

Wage X Rate Audit: Conduct monthly audits to ensure customers’ wages and rates are accurate.

Pre-funding Requests for Tax Agencies: Assist customers with timely and accurate pre-funding requests for stock transactions.

Monthly and Annual W-4 Form Exemptions: Review W-4 Form exemptions monthly to perform reasonability checks for customers’ employees.

Tax and Compliance Changes: Stay up-to-date on tax and compliance changes and work with customers to ensure alignment.

Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers’ and employees’ taxes, preventing W-2Cs.

Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits.

Amendment Requests: Work with customers and internal partners to process amendments promptly.

W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely.

Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances.

Skills and experience we value

Experience: 3+ years required, 5+ years preferred in payroll tax, human resources, or payroll administration in a large, high-volume, multi-state environment.

Education: A high school diploma or GED is required. A bachelor’s degree in business, tax, human resources, or equivalent experience is desired.

Certifications: FPC or CPP certification required or commitment to obtain within two years of employment.

Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment.

Knowledge: Demonstrated proficiency in auditing techniques or principles, detailed understanding of payroll and tax compliance, and knowledge of applying employee state and local taxation based on regulatory requirements.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce

Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.