TandT Analyst Consultant - Deloitte Digital Salesforce Developer - PH 1

Monitor Deloitte; Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Monitor Deloitte in the Philippines seeks an experienced Salesforce Consultant to lead end-to-end CRM implementations. You will design business requirements, lead technical design, prototyping, configuration, testing and training, and collaborate with cross‑functional digital teams.

Frequent stakeholder engagement and travel to client sites (local and international) are expected. Strong Salesforce track record, certifications, and Agile delivery experience are required to drive scalable,

Qualifications

• 3+ years CRM experience with Salesforce core platforms.
• At least 3 full life-cycle Salesforce implementations with certifications in modules.
• Development/troubleshooting in Salesforce (Apex, Visualforce, Lightning, JS, SQL).

Responsibilities

• Provide deep understanding of Salesforce solutions for the Customer domain.
• Lead business requirements, design, prototyping, configuration, testing, and training.
• Design and implement scalable technology solutions for brand clientes.
• Lead projects and manage client stakeholder relationships.
• Collaborate with Digital teams for proposals and RFP responses.

Skills

Salesforce CRM

Apex/Visualforce

Lightning

ETL integration

Agile delivery

SSO/SAML/OAuth

Education

Salesforce certifications (Sales Cloud/Service Cloud)

Tools

Sales Cloud

Service Cloud

Marketing Cloud

Community Cloud

Force.com

Job description

Job Description:

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work youll do:

• Be an expert in the Customer domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• 3+ years CRM experience with a minimum of 2 years on the Salesforce core platforms
• At least 3 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
• Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
• Strong understanding of Agile / Iterative delivery methodology.
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
• Ensure utilization of staff is optimized by tracking individual team member forecast
• Allocating resources and responsibilities across the team to deliver business results and develop team members.
• Responsible for supporting quality programs throughout the entire SDLC period.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Due to volume of applications, we regret that only shortlisted candidates will be notified.