Salesforce Developer

Atos SE

Taguig

On-site

PHP 800,000 - 1,100,000

Full time

3 days ago

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Job summary

Atos SE in the Philippines seeks a skilled Salesforce Developer with hands-on Admin and Development experience to design, build, and maintain Salesforce solutions supporting customer service and digital transformation. Focus areas include Service Cloud, Salesforce Voice, automation, and integrations via REST/SOAP APIs within an Agile team, with emphasis on security and performance.

Requires a BS in CS/IT and 3+ years in Salesforce, plus Git/CI-CD knowledge; mentoring and deployment documentation

Qualifications

Bachelor's degree in CS/IT or related field.
3+ years of Salesforce development experience.
Hands-on experience with Salesforce Service Cloud and Salesforce Voice.

Responsibilities

Design, develop, test and deploy Salesforce solutions.
Configure Service Cloud, Case Management and Knowledge Base.
Integrate Salesforce with external systems via REST/SOAP.
Mentor junior developers and document solutions.
Support release management and deployments.

Skills

Salesforce development

Service Cloud

Salesforce Voice

APEX

REST/SOAP APIs

CI/CD / DevOps

Git / Version control

Agile / Scrum

Education

Bachelor's degree in Computer Science or related field

Tools

Azure DevOps

Data Loader

Salesforce Deployment Tools

GitHub

Job description

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Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Job Summary

We are seeking a highly skilled Salesforce Developer with hands‑on experience in both Salesforce Administration and Salesforce Development. The ideal candidate will design, develop, and maintain Salesforce solutions that support business operations, customer service processes, and digital transformation initiatives. This role requires strong expertise in Salesforce Service Cloud, Salesforce Voice, automation, integration, and custom application development.

Key Responsibilities

Design, develop, test, and deploy scalable Salesforce solutions using:
Apex
Visualforce
SOQL/SOSL
Develop custom applications, workflows, triggers, and integrations with external systems.
Implement best practices for coding, security, performance, and governance.
Troubleshoot and resolve production issues and system defects.
Configure and maintain Salesforce objects, fields, page layouts, validation rules, profiles, permission sets, and sharing rules.
Manage user access, security models, and data quality initiatives.
Create and maintain reports, dashboards, and data management processes.
Support release management and deployment activities across environments.

Service Cloud & Salesforce Voice

Configure and enhance Salesforce Service Cloud capabilities, including:
Case Management
Knowledge Base
Entitlements and Milestones
Implement and support Salesforce Voice solutions, integrating telephony systems with Service Cloud.
Optimize agent workflows and customer service processes to improve user experience and operational efficiency.
Collaborate with business stakeholders to gather requirements and design customer service solutions.
Work closely with business analysts, architects, QA teams, and stakeholders to deliver business requirements.
Participate in Agile ceremonies, including sprint planning, refinement, and retrospectives.
Prepare technical documentation, solution designs, and deployment guides.
Mentor junior developers and administrators when needed.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field.
3+ years of Salesforce development experience.
Hands‑on experience with Salesforce Service Cloud implementations.
Experience configuring and supporting Salesforce Voice.
Strong knowledge of Salesforce platform architecture and declarative development.
Experience with REST/SOAP APIs and third‑party integrations.
Knowledge of CI/CD, Git version control, and DevOps practices.

Required Certifications