Salesforce T&T Analyst — CRM & Implementation Expert

Hammerjack Pty Ltd; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Deloitte Philippines is seeking talented Salesforce professionals to join our dynamic team. You will be an expert in the Customer domain, shaping requirements, prototyping, configuration, testing, training and defining support procedures.

Lead on projects for iconic brands, build lasting client relationships, and collaborate with digital experts to deliver innovative solutions. Some travel may be required to support short- and long-term assignments.

Qualifications

• 3+ years of CRM experience with at least 2 years on Salesforce core platforms.
• Three full lifecycle Salesforce implementations with certifications in Sales, Service, Marketing, Community Cloud, Force.com, Apttus.
• Development and troubleshooting experience with Salesforce technologies (Apex, Visualforce, Lightning; Java/C#/OOP; JavaScript/JS frameworks).
• Strong understanding of Agile/Iterative delivery methodologies.
• Knowledge of data integration tools and Salesforce integrations with ETL, CPQ, marketing automation, and reporting.

Responsibilities

• Provide expert knowledge in the Customer domain and Salesforce solutions.
• Lead business requirements, functional design, process design, prototyping, configuration, testing, training, and support procedures.
• Design and implement technology solutions for major brands and lead projects.
• Develop relationships with client stakeholders and collaborate with digital teams on proposals.
• Ensure quality across the full SDLC and manage delivery resources.

Skills

CRM experience

Salesforce core platforms

Salesforce implementation

Apex/Visualforce/Lightning

Java/C#/OOP/JS

Agile delivery

Data integration tools

System architecture

SSO/SAML/OAuth

Job description

Deloitte Philippines is seeking talented Salesforce professionals to join our dynamic team. You will be an expert in the Customer domain, shaping requirements, prototyping, configuration, testing, training and defining support procedures.

Lead on projects for iconic brands, build lasting client relationships, and collaborate with digital experts to deliver innovative solutions. Some travel may be required to support short- and long-term assignments.