Talent Acquisition Coordinator (Japanese Speaking)

PH005 Mercer Philippines; Manila; Hybrid; PHP 420,000 - 640,000; Full time

Job summary

Mercer in Manila is seeking a Talent Acquisition Operations coordinator to support high-volume interview coordination and recruitment administration in a hybrid role based in Manila. You will schedule interviews, manage feedback, prepare offer documentation, and assist with onboarding, using Excel to track candidates, offers, and events.

Japanese and English fluency, a bachelor’s degree, and 1–2 years of coordination experience are required.

Qualifications

• Bachelor’s degree required.
• Fluent in English and Japanese (written and spoken).
• Philippines work rights required.
• 1–2 years coordination or recruitment support experience.
• Proficient in Outlook, Excel, PowerPoint.
• Experience with candidate tracking systems, Workday a plus.

Responsibilities

• Coordinate a high volume of interviews and related logistics, including office visits, virtual interviews and video conferences
• Communicate clearly and professionally with candidates and interviewers regarding schedules, confirmations and feedback
• Assist with collecting and tracking interviewer feedback to support an efficient hiring process
• Prepare and send offer letters and manage the collection of new hire paperwork
• Coordinate background checks for student onboarding activities
• Use Excel to track events, requirements, candidates and offers accurately
• Support additional recruitment tasks and projects as assigned

Skills

Bilingual English/Japanese

Strong communication

Organisational skills

Collaborates with virtual teams

Education

Bachelor’s degree

Tools

Outlook

Excel

PowerPoint

Workday

Job description

Company:

Mercer

Description:

We are seeking a talented individual to join our Talent Acquisition Operations team at Marsh. This role will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will support high-volume interview coordination and recruitment administration, helping to create a smooth experience for candidates, interviewers and hiring teams. You will play an important part in scheduling interviews, tracking feedback, preparing offer documentation and supporting onboarding-related activities.

We will count on you to:

• Coordinate a high volume of interviews and related logistics, including office visits, virtual interviews and video conferences
• Communicate clearly and professionally with candidates and interviewers regarding schedules, confirmations and feedback
• Assist with collecting and tracking interviewer feedback to support an efficient hiring process
• Prepare and send offer letters and manage the collection of new hire paperwork
• Coordinate background checks for student onboarding activities
• Use Excel to track events, requirements, candidates and offers accurately
• Support additional recruitment tasks and projects as assigned

What you need to have:

• Bachelor’s degree
• Fluency in both Japanese and English, written and spoken
• Legal working rights in the Philippines
• 1–2 years of coordination experience, ideally in recruiting or professional services
• Well-developed communication and organisational skills
• Experience in a support role within a high-volume, detail-oriented environment
• Ability to collaborate effectively with virtual teams
• Proficiency in Microsoft Outlook, Excel and PowerPoint
• Experience with web-based candidate tracking systems, with Workday an advantage

What makes you stand out:

• Japanese Language Proficiency certification
• High attention to detail and a commitment to accurate tracking and follow-through
• Interest in continuous improvement and streamlining processes
• Ability to meet tight deadlines and manage shifting priorities

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.