タイトル: Manager - Vendor Contract Management

Manulife; Quezon City; Hybrid; PHP 1,000,000 - 1,600,000; Full time

Job summary

Manulife Philippines is seeking a Procurement Manager to lead end-to-end contract management, vendor governance, and software asset oversight ensuring value and compliance across the organization. You will coordinate with Legal, Finance, Risk, and IT to optimize contracts, budgets, and workforce management activities.

You will drive process improvements, maintain contract dashboards, and mentor teams on procurement best practices while operating in a hybrid setup that blends Manila-based

Qualifications

• Bachelor's degree in business or finance (preferred).
• 6+ years of progressive procurement/contract management experience.
• Strong negotiation and vendor management skills.
• Experience with sourcing and procurement tools/systems.

Responsibilities

• Oversee end-to-end contract lifecycle activities including reviews, renewals, amendments, and terminations.
• Maintain contract intake portal, dashboards and reporting.
• Lead contract governance and stakeholder engagement.
• Ensure compliance with organizational policies and regulatory requirements.

Skills

Negotiation

Vendor management

Contract management

Sourcing

Education

Bachelor's degree (business/finance)

Tools

Procurement systems

Job description

The Procurement Manager is responsible for overseeing the end-to-end management of vendor relationships, contract administration, and contingent workforce programs to ensure operational efficiency, compliance, and value delivery across the organization. This role manages the full contract lifecycle, including contract reviews, renewals, amendments, terminations, governance, and stakeholder engagement activities. The position also supports software asset and license management, budget monitoring, invoicing, cost allocation, and contract negotiations.

In addition, the Procurement Manager leads vendor governance initiatives by monitoring vendor performance, facilitating governance reviews, managing scorecards, and ensuring adherence to organizational vendor management standards and programs. The role is accountable for supporting workforce management processes, including contractor onboarding, offboarding, and workforce planning activities.

Responsibilities

Contract Lifecycle Management

• Oversee end-to-end contract lifecycle activities, including contract reviews, renewals, amendments, and terminations.

• Maintain ownership of the contract intake portal, contract dashboards, and related reporting tools.

• Lead contract governance processes and stakeholder engagement activities.

• Ensure contractual compliance with organizational policies and standards.

• Coordinate contract negotiations and annual contract renewal activities.

Software Contract and Asset Management

• Support software vendor management and contract administration.

• Maintain software asset inventories and end-user license records.

• Assist with annual software audits and contract renewals.

• Manage invoice processing, chargebacks, and true-up activities.

• Monitor monthly cost allocations and budget tracking for software-related expenditures.

Workforce Management (Third-Party Resource Management)

• Support workforce planning and contingent workforce strategies.

• Manage vendor relationships related to third-party resource provisioning.

• Oversee contractor onboarding and offboarding processes.

• Coordinate resource movement activities and workforce transitions.

• Lead and administer workforce-related programs, including annual furlough initiatives.

Vendor Governance and Performance Management

• Manage vendor performance scorecards and annual vendor reviews.

• Facilitate vendor governance meetings and business reviews.

• Ensure compliance with Third-Party Risk Management (TPRM) requirements and Global Vendor Management Programs.

• Monitor vendor service delivery and performance against contractual obligations.

• Support SOX, OFAC, and other regulatory, compliance, and audit-related inquiries.

• Identify opportunities for vendor optimization, cost savings, and service improvement.

Procurement Advisory and Business Partnership

• Serve as the Subject Matter Expert (SME) for procurement and vendor management activities.

• Act as the primary point of contact and interface between business stakeholders and vendors.

• Provide procurement guidance and support to business leaders and teams.

• Resolve vendor-related issues and manage stakeholder escalations.

• Deliver insights and recommendations to support workforce and vendor management strategies.

Process Improvement and Operational Excellence

• Drive SharePoint standardization initiatives and process improvements.

• Develop, maintain, and update procurement process documentation and operating procedures.

• Identify and implement operational efficiencies across procurement, contract management, and vendor governance activities.

• Support continuous improvement initiatives to enhance service delivery and compliance.

Stakeholder Management and Collaboration

Collaborate with cross-functional teams including:

• Procurement

• Risk Management

• Legal

• Global Finance

• Global Data Governance

• Marketing and CMO Management

• Artificial Intelligence and Analytics teams

• Information Technology and Global Technology functions
• Build and maintain effective relationships with external vendors, partners, service delivery managers, and account managers.
• Facilitate alignment between business requirements, vendor capabilities, and organizational objectives.

Governance, Risk, and Compliance

• Ensure adherence to procurement policies, vendor management frameworks, and regulatory requirements.

• Support risk assessments, vendor due diligence, and compliance reviews.

• Maintain accurate records, documentation, and reporting for audit readiness.

• Promote strong governance practices across contract management, vendor oversight, and workforce management activities.

Qualifications:

• Bachelors DegreeHolder (business or finance preferred)6+ years ofprogressive business experience in procurement, vendor/contract management roles

• In-depth knowledge ofContract Managementand procurement principles

• Experience working in the relevantspend category, directly and/or in a procurement organization, with understanding ofmarket trends, insights and technologies forNon-IT and/or IT categories

• Good negotiations skills – ability to negotiate commercial and contractual terms with the vendors

• Experience with sourcing and procurement systems and tools

• Understanding of standard contractual terms and conditions to mitigate legal and business risk

• Experience in vendor governance and risk management

• Knowledge of relevant legislative and regulatory requirements relating to management of third-party outsourcing in the jurisdictions in which Manulife operates

• Technical and professional knowledge – demonstrated understanding and application of procurement and vendor management principles and best practicesinIT spend category andNon-IT spend category

• Strategic thinker – thinks conceptually beyond day-to-day business realities; creates a clear vision and goals and adopts a long-term perspective; anticipates emerging issues.

• Global thinker – dedicated to improving the Company’s competitive position on an enterprise and global level; understands and is respectful of what works in different parts of the world and what doesn’t.

• Team builder – builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders.

• Skilled communicator – communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication.

• Open to work on night shift schedule and hybrid set-up

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [e-mail]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務