Table Games Area Manager: Guest Experience & Revenue Lead

Sun Valley Clark Hub; Mabalacat; On-site; PHP 446,000 - 670,000; Full time

Job summary

Sun Valley Clark Hub is seeking a capable gaming supervisor to oversee dealer operations and guest service in a fast-paced casino environment. You will report to the Pit Manager and help implement revenue-focused strategies while ensuring policy compliance and high standards of integrity.

The role requires at least 2 years of related gaming experience, solid problem-solving skills, and the ability to liaise between management and dealers to maintain efficiency and service levels.

Qualifications

• Requires a college degree; graduate diploma or bachelor’s degree is an advantage.
• Minimum 2 years of experience in a similar gaming role.
• Knowledge of game operations, policies and revenue maximization.

Responsibilities

• Reports to the Pit Manager on operational, customer, or employee issues.
• Develops operational goals, marketing strategies and productivity to support revenue.
• Manages all dealers with coaching, mentoring and disciplinary actions with the Pit Manager.
• Ensures high guest service, revenue generation and productivity; coordinates with the pit manager.
• Partners with senior management on gaming issues.
• Assists in career growth and disciplinary processes.

Skills

Problem solving

Conflict resolution

Communication skills

Team leadership

Education

College degree

Graduate diploma or bachelor’s degree (advantage)

Job description

Sun Valley Clark Hub is seeking a capable gaming supervisor to oversee dealer operations and guest service in a fast-paced casino environment. You will report to the Pit Manager and help implement revenue-focused strategies while ensuring policy compliance and high standards of integrity.

The role requires at least 2 years of related gaming experience, solid problem-solving skills, and the ability to liaise between management and dealers to maintain efficiency and service levels.