Systems Operator

Solid Service Electronics Corporation; Quezon City; Presencial; PHP 240 000 - 420 000; Tempo integral

Resumo da oferta

Solid Service Electronics Corporation in the Philippines is seeking an IT Support Specialist to manage branch connectivity, install hardware, and provide on-site and field IT support.

You will troubleshoot software and hardware issues, maintain CCTV and network devices, and assist the Network Administrator in keeping the branches’ systems healthy and secure.

Qualificações

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related fields.
• Knowledge of computer hardware, software, networking, and basic IT troubleshooting.
• Installation and configuration of hardware, software, operating systems, and network equipment.
• Familiar with network connectivity and IT equipment (routers, switches, printers, scanners, IP phones, CCTV).
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Willing to perform field work and travel to branches as required.
• Willing to work onsite and travel to assigned branches.
• Fresh graduates with relevant OJT or technical experience may be considered.

Responsabilidades

• Monitors branch connectivity to Head Office, including branch servers, firewall, internet and Wi-Fi connections, IP phones, and CCTV systems.
• Installs, configures, and maintains IT equipment such as printers, monitors, biometric devices, Wi-Fi routers, scanners, switches, IP phones, and CCTV systems.
• Provides IT technical support and assistance through phone calls or onsite visits for software and hardware-related concerns.
• Installs and configures software, programs, applications, operating systems, and required device drivers.
• Troubleshoots computer and CPU-related issues, including virus infections and hardware failures.
• Performs basic repair and maintenance of computer hardware and peripherals.
• Performs computer hardware installation and assembly, including motherboards, memory, power supplies, CPUs, LAN cards, and video cards.
• Performs field work for IT-related concerns at branches as required.
• Assists the Network Administrator in systems and network maintenance, repair, and assembly at branches and departments.
• Diagnoses hardware problems and replaces defective components as necessary.
• Performs CCTV installation, including mounting and wiring, at client locations as required.
• Assists the Network Administrator in monitoring network performance and identifying areas requiring adjustment or improvement.
• Performs other IT-related duties as may be reasonably required by the MIS Manager.

Conhecimentos

IT hardware knowledge

IT software knowledge

Networking basics

Basic IT troubleshooting

Analytical problem-solving

Communication & interpersonal skills

Organized & detail-oriented

Field work willingness

Onsite travel readiness

Fresh graduates considered

Formação académica

Bachelor's degree in IT/CS/CE or related field

Descrição da oferta de emprego

JOB QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or other related courses.

• With knowledge of computer hardware, software, networking, and basic IT troubleshooting.

• Knowledgeable in the installation and configuration of computer hardware, software, operating systems, and network equipment.

• Familiar with basic network connectivity and IT equipment such as routers, switches, printers, scanners, IP phones, and CCTV systems.

• Strong analytical and problem-solving skills.

• Good communication and interpersonal skills.

• Organized, detail-oriented, and able to provide timely technical support.

• Willing to perform field workand provide IT support at branches and other assigned locations as required.

• Willing to work onsite and travel to assigned branches when necessary.

• Fresh graduates with relevant OJT or technical experience may be considered.

RESPONSIBILITIES

• Monitors branch connectivity to Head Office, including branch servers, firewall, internet and Wi-Fi connections, IP phones, and CCTV systems.

• Installs, configures, and maintains IT equipment such as printers, monitors, biometric/fingerprint devices, Wi-Fi routers, scanners, switches, IP phones, and CCTV systems.

• Provides IT technical support and assistance through phone calls or onsite visits for software and hardware-related concerns, including office applications, email, printing, network connectivity, and other computer issues.

• Installs and configures software, programs, applications, operating systems, and required device drivers.

• Troubleshoots computer and CPU-related issues, including virus infections, corrupted operating systems, hardware failures, and system performance problems.

• Performs basic repair and maintenance of computer hardware and peripherals, including printers, CPUs, mice, and power supply units.

• Performs computer hardware installation and assembly, including motherboards, memory, power supplies, processors, CPU fans, LAN cards, and video cards.

• Performs field work for IT-related concerns at branchesas required.

• Assists the Network Administrator in systems and network maintenance, repair, and assemblyat branches and departments.

• Diagnoses hardware problems and replaces defective components as necessary.

• Performs CCTV installation, including mounting and wiring, at client locations as required.

• Assists the Network Administrator in monitoring network performance and identifying areas requiring adjustment or improvement.

• Performs other IT-related duties and responsibilities as may be reasonably required by the MIS Manager.