Systems Operations Specialist (24/7 Monitoring)

Umpisa Inc.; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Umpisa Inc. in Manila, Philippines seeks a Computer Operator to monitor and operate computer systems ensuring smooth daily operations. You will execute scheduled jobs, monitor performance, perform backups, and coordinate with IT support to resolve incidents.

The role emphasizes system availability, data integrity, and uninterrupted business operations, requiring a proactive, team-oriented mindset and the ability to work in a fast-paced environment.

Qualifications

• Essential skills include strong communication, problem solving, and analytical abilities.
• Experience working in a self-organizing Scrum team within scaled agile frameworks.
• Proactive, quality-focused mindset and collaborative with team and client.

Responsibilities

• Monitor and operate computer systems, servers, and applications to ensure continuous system availability.
• Execute and monitor scheduled batch jobs and operational processes.
• Verify successful completion of system jobs and investigate failures or delays.
• Perform system startup, shutdown, and restart activities as required.
• Provide first-level operational support for production systems and applications.
• Support scheduled system maintenance, deployments, and production releases.
• Update SOPs and runbooks, and maintain accurate operational records.

Skills

Strong communication skills

Problem solving

Analytical skills

Self-starter

Team collaboration

Tools

UNIX scripting

VB Script

Job description

Umpisa Inc. in Manila, Philippines seeks a Computer Operator to monitor and operate computer systems ensuring smooth daily operations. You will execute scheduled jobs, monitor performance, perform backups, and coordinate with IT support to resolve incidents.

The role emphasizes system availability, data integrity, and uninterrupted business operations, requiring a proactive, team-oriented mindset and the ability to work in a fast-paced environment.