Systems Integration Analyst - APJ & EMEA

OpenText Philippines; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

OpenText Philippines is seeking a Cloud Applications Consultant who acts as the primary contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types.

You will combine systems integration and service delivery knowledge to deploy maps in pre-production and production environments and set up Trading Partner connectivity using common standards such as ftp, http, AS2, SFTP.

Qualifications

• Graduate of Computer Science or other technical disciplines.
• Knowledge of programming languages listed (Perl, C#, C++, Java, JavaScript).
• Strong customer focus and problem-solving orientation with attention to detail.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Engage the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations.
• Analyzing customer requirements, data integrations and interfaces; deliver day-to-day implementation requests of Trading Partner and map configurations into OpenText Managed Services systems.
• Implement testing: create test cases/scenarios, form test files, run tests and evaluate reports.
• Investigate root-cause-analysis for issues/defects raised by client during testing; deliver project status updates to clients and delivery/project managers.

Skills

Perl

C#

C++

Java

JavaScript

Education

Bachelor's degree in Computer Science or related field

Job description

Refer your Friends! The opportunity:The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. As a consultant, you will utilize your ability to combine systems integration and service delivery knowledge.

More specifically you will create/update technical specifications and create/update maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity using common communications standards such as ftp, http, AS2, SFTP, etc. You are great at:Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relationsAnalyzing customer requirements, data integrations and interfacesDeliver day to day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems. Implementing changes for existing data integrationsFollow policies and best practice mapping to define map rules based on client’s requirementsConsistently create test cases/scenarios, form test files, run tests and evaluate reportsInvestigate and conduct root-cause-analysis for issues/defects raised by client during client testingDeliver project status updates to clients, delivery/project managers and counterparts as necessary

You have a graduate of Computer Science and/or other technical disciplinesYou are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.

You have a strong customer focus, customer satisfaction orientedYou demonstrate problem solving skills and logical thinking techniques and have excellent attention to detail. Ability to Identify and analyze problems; distinguishes between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems. Develops reasonable options for solutions when required for decision makingYou have excellent teamwork and collaboration skills.

Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationshipsYou have ability to handle multiple priorities in a fast-paced environment, and be able to work independently, and must possess effective time management skillsYou are willing to be on-call beyond normal working hours and on weekendsYou are willing to work on any shifts (ASPAC, EMEA or US). At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.