Systems Engineer I for HCI

Mgenesis; Muntinlupa; Hybrid; PHP 280,000 - 520,000; Full time

Benefits offered by this job

HMO upon regularization

5-day work week only

Hybrid Work Arrangement

Life Insurance coverage upon hire

Vacation Leave

Sick Leave

Birthday Leave

Sick leave convertible into cash

In-house Training & Certifications

Great pay & incentives

Job summary

Mgenesis in Mandaluyong is seeking a security-focused professional to implement and support network security solutions, and to assist with pre-sales activities such as design, BOMs, SOWs, POCs, demos, and presentations.

The role includes in-house IT support, training delivery, CRM reporting, and coordination with the TSC Coordinator, with a hybrid work setup and growth opportunities through training and certifications.

Qualifications

• Bachelor's/College Degree in Engineering (Electronic) or Computer Science/Information Technology or equivalent.
• Strong presentation, communication, analytical and interpersonal skills.

Responsibilities

• Install and provide swift post-sales support to customers, meeting turnaround targets.
• Enhance product and solution expertise through self-study, testing and training.
• Pursue technical certifications via self-study and sponsorships.
• Support pre-sales activities by preparing designs, BOMs, SOWs, POCs, demos and presentations.
• Provide in-house IT support for internal servers and storage.
• Conduct training sessions for customers and fellow engineers.
• Prepare CRM and email activity reports and maintain communication with the TSC Coordinator.
• Fulfill additional duties as assigned by TSC supervisors and managers.

Skills

presentation skills

oral and written communication

analytical thinking

problem solving

people skills

customer skills

interpersonal skills

Education

Bachelor's/College Degree in Engineering (Electronic)

Computer Science/Information Technology

equivalent

Job description

Level:Rank and file

Employment Type: Full-time, Permanent

Location: Mandaluyong

Schedule: Monday to Friday

Job Summary:

This role is responsible for implementing and supporting network security solutions, providing timely post-sales support, and assisting with pre-sales activities such as solution design, documentation, and demonstrations.

Duties & Responsibilities

• Install and provide swift post-sales support to external customers, consistently meeting targeted turnaround times.
• Continuously enhance product and solution expertise through self-study, testing, simulations, and attending internal, vendor-sponsored, and industry training events.
• Achieve technical certifications via self-study, sponsored programs, and paid examinations.
• Support pre-sales activities by preparing designs, Bills of Materials (BOMs), Statements of Work (SOWs), Proof of Concepts (POCs), demos, and presentations.
• Offer in-house IT support for Microgenesis's internal servers and storage.
• Conduct training sessions for internal and external customers, as well as for co-engineers (cross-training).
• Manage reporting and coordination, including preparing and submitting CRM and email activity reports, service slips, and maintaining continuous communication with the TSC Coordinator.
• Fulfill additional duties as assigned by TSC supervisors and managers.

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Engineering (Electronic), Computer Science/Information Technology or equivalent.
• Required Skill(s): presentation skills, good oral and written communication skills, analytical and problem-solving skills, people skills, customer and interpersonal skills

Benefits:

• Vacation Leave
• Sick Leave
• Birthday Leave
• HMO upon regularization
• 5-day work week only
• Sick leave convertible into cash
• In-house Training & Certifications
• Great pay & incentives
• Hybrid Work Arrangement
• Life Insurance coverage upon hire