Systems associate

Deutsche Post DHL; Calabarzon; On-site; Confidential; Full time

Job summary

DHL Supply Chain in the Philippines is seeking a Warehouse System Coordinator to accurately encode outbound orders, validate details, and ensure timely processing within defined cut-off times. The role requires familiarity with WMS, strong data accuracy, and good communication to coordinate with supervisors and warehouse operators.

Candidates should have 1–2 years in warehouse or system-related roles, be able to work shifting schedules, and be proficient in MS Excel for reporting and audits.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, IT, or related field (preferred).
• 1–2 years experience in warehouse or system-related roles.
• Familiarity with Warehouse Management Systems (WMS).
• Proficient in MS Excel and basic reporting.
• Strong attention to detail and data accuracy.
• Good communication and coordination skills.
• Ability to work in fast-paced and deadline-driven operations.
• Willing to work shifting schedules, weekends, or extended hours.
• Basic understanding of inventory flow and outbound processes.
• Organized, proactive, and able to work independently or in a team.

Responsibilities

• Perform accurate system encoding of outbound orders, picks, and shipments.
• Validate order information, SKU details, and quantity accuracy before release.
• Ensure timely processing of customer orders within defined cut-off times.
• Monitor and manage system queues for picking, staging, and loading activities.
• Generate required outbound documents such as pick lists, loading sheets, and shipping labels.
• Troubleshoot basic WMS errors and coordinate with the system support team when needed.
• Work closely with outbound supervisors, team leaders, and warehouse operators to ensure smooth workflow.
• Communicate order status, delays, or system issues proactively.
• Support load planning and dispatching through accurate system updates.
• Prepare daily outbound reports such as order completion summaries, load status, and system performance logs.
• Ensure all documents are complete, accurate, and properly filed for audit compliance.

Skills

Attention to detail

Data accuracy

Communication skills

Coordination

Teamwork

Education

Bachelor’s degree in Business/Logistics/Supply Chain/IT

Tools

MS Excel

Job description

About us

DHL Supply Chain, a division of the world‑leading Deutsche Post DHL Group, is the global leader in contract logistics. We specialize in designing, implementing, and managing end‑to‑end supply chain solutions for companies across a wide range of industries—including automotive, consumer, retail, technology, life sciences, and more.

With our extensive global network, advanced digital solutions, and a strong focus on operational excellence, we help our customers move goods efficiently, safely, and sustainably. Our people are at the heart of everything we do. We empower our teams through continuous learning, career development, and a culture built on respect, collaboration, and a passion for delivering outstanding service.

At DHL Supply Chain, we are committed to connecting people, improving lives, and making a positive impact on the communities we serve. Join us and be part of the logistics company for the world.

Responsibilities

• Perform accurate system encoding of outbound orders, picks, and shipments.
• Validate order information, SKU details, and quantity accuracy before release.
• Ensure timely processing of customer orders within defined cut‑off times.
• Monitor and manage system queues for picking, staging, and loading activities.
• Generate required outbound documents such as pick lists, loading sheets, and shipping labels.
• Troubleshoot basic WMS errors and coordinate with the system support team when needed.
• Work closely with outbound supervisors, team leaders, and warehouse operators to ensure smooth workflow.
• Communicate order status, delays, or system issues proactively.
• Support load planning and dispatching through accurate system updates.
• Prepare daily outbound reports such as order completion summaries, load status, and system performance logs.
• Ensure all documents are complete, accurate, and properly filed for audit compliance.

Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain, IT, or related field (preferred)
• 1–2 years experience in warehouse or system‑related roles
• Familiarity with Warehouse Management Systems (WMS)
• Proficient in MS Excel and basic reporting
• Strong attention to detail and data accuracy
• Good communication and coordination skills
• Ability to work in fast‑paced and deadline‑driven operations
• Willing to work shifting schedules, weekends, or extended hours
• Basic understanding of inventory flow and outbound processes
• Organized, proactive, and able to work independently or in a team