Systems Associate

DHL Supply Chain; Calabarzon; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a detail-oriented professional to support outbound logistics operations in the Philippines. You will encode outbound orders, validate SKUs and quantities, and ensure timely processing within set cut-offs.

You’ll monitor system queues, generate shipping documents, and coordinate with supervisors and warehouse operators to maintain smooth workflows. The role requires 1–2 years in warehouse or system-related roles, familiarity with WMS, and strong Excel skills, along

Qualifications

• 1–2 years experience in warehouse or system-related roles
• Familiarity with Warehouse Management Systems (WMS)
• Proficient in MS Excel and basic reporting
• Strong attention to detail and data accuracy
• Good communication and coordination skills
• Ability to work in fast-paced and deadline-driven operations

Responsibilities

• Perform accurate system encoding of outbound orders, picks, and shipments.
• Validate order information, SKU details, and quantity accuracy before release.
• Ensure timely processing of customer orders within defined cut-off times.
• Monitor and manage system queues for picking, staging, and loading activities.
• Generate required outbound documents such as pick lists, loading sheets, and shipping labels.
• Troubleshoot basic WMS errors and coordinate with the system support team when needed
• Work closely with outbound supervisors, team leaders, and warehouse operators to ensure smooth workflow

Skills

Attention to detail

Communication

Coordination

Teamwork

Education

Bachelor's degree in Business, Logistics, Supply Chain, IT, or related field

Tools

Warehouse Management Systems (WMS)

MS Excel

Job description

Job Description:

About Us

DHL Supply Chain, a division of the world-leading Deutsche Post DHL Group, is the global leader in contract logistics. We specialize in designing, implementing, and managing end-to-end supply chain solutions for companies across a wide range of industries—including automotive, consumer, retail, technology, life sciences, and more.

With our extensive global network, advanced digital solutions, and a strong focus on operational excellence, we help our customers move goods efficiently, safely, and sustainably.

We empower our teams through continuous learning, career development, and a culture built on respect, collaboration, and a passion for delivering outstanding service.

At DHL Supply Chain, we are committed to connecting people, improving lives, and making a positive impact on the communities we serve. Join us and be part of the logistics company for the world.

Responsibilities

• Perform accurate system encoding of outbound orders, picks, and shipments.
• Validate order information, SKU details, and quantity accuracy before release.
• Ensure timely processing of customer orders within defined cut-off times.
• Monitor and manage system queues for picking, staging, and loading activities.
• Generate required outbound documents such as pick lists, loading sheets, and shipping labels.
• Troubleshoot basic WMS errors and coordinate with the system support team when needed.
• Work closely with outbound supervisors, team leaders, and warehouse operators to ensure smooth workflow.
• Communicate order status, delays, or system issues proactively.
• Support load planning and dispatching through accurate system updates.
• Prepare daily outbound reports such as order completion summaries, load status, and system performance logs.
• Ensure all documents are complete, accurate, and properly filed for audit compliance.

Requirements

• Bachelor's degree in Business, Logistics, Supply Chain, IT, or related field (preferred)
• 1-2 years experience in warehouse or system-related roles
• Familiarity with Warehouse Management Systems (WMS)
• Proficient in MS Excel and basic reporting
• Strong attention to detail and data accuracy
• Good communication and coordination skills
• Ability to work in fast-paced and deadline-driven operations
• Willing to work shifting schedules, weekends, or extended hours
• Basic understanding of inventory flow and outbound processes
• Organized, proactive, and able to work independently or in a team