Systems Analyst/Programmer

Hrtx; Makati; On-site; PHP 558,000 - 837,000; Full time

Job summary

A leading technology firm is seeking an experienced Systems Analyst/Programmer to support digital initiatives for its New Zealand business units. The role involves collaborating with cross-functional teams, gathering and refining technical requirements, and creating artifacts. Candidates should have over 3 years of experience in software development, strong knowledge of SDLC, and expertise with tools like JIRA and SQL databases. Excellent communication skills and an analytical mindset are essential for this position.

Qualifications

• 3+ years experience as a Technical Analyst, Systems Analyst, or Software Developer.
• Strong background in software development life cycle (SDLC) and API integrations.
• Proven ability to create technical specifications and flowcharts.

Responsibilities

• Act as the technical SME for niche digital applications.
• Gather, document, and refine technical requirements.
• Collaborate with agile teams for validation and testing.

Skills

Technical Analyst experience

SDLC knowledge

API integrations

Data mapping

Communication skills

Analytical mindset

Tools

JIRA

Confluence

Visio

MongoDB

Microsoft SQL

Azure

AWS

Job description

About the job Systems Analyst/Programmer

We are seeking an experienced Systems Analyst/Programmer to support digital initiatives and niche applications for our New Zealand business units. In this role, you’ll collaborate with cross-functional and global teams to deliver impactful digital solutions that meet business needs and enhance client experiences.

What You’ll Do

• Act as the technical SME for niche digital applications in New Zealand.
• Gather, document, and refine technical requirements, workflows, and acceptance criteria.
• Create technical artifacts such as flow diagrams, UI mock-ups, and specifications.
• Work with Agile teams and vendors to validate and test requirements.
• Collaborate with architects and product managers to align technical delivery.
• Support teams with escalations, deployments, and end-user training.
• Maintain technical documentation and ensure compliance with security standards.
• Contribute to testing, deployments, and knowledge sharing across APAC teams.

What We’re Looking For

• 3+ years experience as a Technical Analyst, Systems Analyst, or Software Developer.
• Strong background in SDLC, API integrations, and data mapping.
• Proven ability to create specifications, flow charts, and screen designs.
• Skilled with JIRA, Confluence, Visio, and Agile methodologies.
• Hands‑on experience with:
• Databases: MongoDB, Microsoft SQL
• Cloud: Azure or AWS
• Excellent communication skills to work with global, virtual teams.
• Analytical mindset with a passion for problem‑solving and continuous improvement.

Nice to Have

• Experience in insurance or financial services.
• Interest in UI/UX and digital customer experiences.
• Knowledge of integration patterns and DevOps environments.