Technical SME

Hrtx; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading technology firm in Metro Manila is seeking a skilled Technical Analyst with over 3 years of experience in SDLC, API integrations, and data mapping. The role involves acting as the technical SME for digital applications, collaborating with various teams to deliver tailored solutions. Proficiency in tools like JIRA, MongoDB, and cloud platforms such as Azure or AWS is essential. Strong communication and analytical skills are vital for success in this position.

Qualifications

• 3+ years experience as a Technical Analyst, Systems Analyst, or Software Developer.
• Strong background in SDLC, API integrations, and data mapping.
• Proven ability to create specifications, flow charts, and screen designs.

Responsibilities

• Act as the technical Subject Matter Expert for niche digital applications.
• Gather, document, and refine technical requirements, workflows, and acceptance criteria.
• Create technical artifacts such as flow diagrams, UI mock-ups, and specifications.
• Work with Agile teams and vendors to validate and test requirements.
• Collaborate with architects and product managers for alignment.

Skills

Technical Analyst experience

SDLC knowledge

API integrations

Data mapping skills

JIRA

Confluence

Agile methodologies

Communication skills

Analytical mindset

Tools

MongoDB

Microsoft SQL

Azure

AWS

Visio

Job description

What Youll Do

Act as the technical SME for niche digital applications in New Zealand.

Gather, document, and refine technical requirements, workflows, and acceptance criteria.

Create technical artifacts such as flow diagrams, UI mock-ups, and specifications.

Work with Agile teams and vendors to validate and test requirements.

Collaborate with architects and product managers to align technical delivery.

Support teams with escalations, deployments, and end-user training.

Maintain technical documentation and ensure compliance with security standards.

Contribute to testing, deployments, and knowledge sharing across APAC teams.

What Were Looking For

3+ years experience as a Technical Analyst, Systems Analyst, or Software Developer.

Strong background in SDLC, API integrations, and data mapping.

Proven ability to create specifications, flow charts, and screen designs.

Skilled with JIRA, Confluence, Visio, and Agile methodologies.

Hands-on experience with

• Databases: MongoDB, Microsoft SQL
• Cloud: Azure or AWS

Excellent communication skills to work with global, virtual teams.

Analytical mindset with a passion for problem-solving and continuous improvement.

Nice to Have

• Experience in insurance or financial services.
• Interest in UI/UX and digital customer experiences.
• Knowledge of integration patterns and DevOps environments.