System Engineer

Creative Infosolutions, Inc.; Philippines; On-site; PHP 250,000 - 380,000; Full time

Job summary

Creative Infosolutions, Inc. is seeking a Systems Engineer to troubleshoot, provide client services, and handle vendor-supported inquiries. The role includes presenting solutions to clients and continuously updating product knowledge through trainings and self-study.

Fresh graduates are welcome, with at least 1 year of related experience preferred. This position offers growth opportunities within a supportive team environment.

Qualifications

• Bachelor's degree in IT, Computer Science, ECE or equivalent.
• At least 1 year of working experience.
• Fresh Graduates are welcome to apply.

Responsibilities

• Troubleshoot system issues and provide services to clients.
• Prepare and present to clients; respond to inquiries and issues.
• Open and manage support cases with vendors.
• Update knowledge through trainings, seminars, and self-study.

Education

Bachelor's degree in IT, Computer Science, ECE or equivalent

Job description

Duties and Responsibilities

• Systems Engineer is responsible for trouble shooting, provides services and conducting presentation to clients.
• Provides recommendations to customer's inquiry/issues.
• Open support cases with vendor support.
• Updates oneself on products and technology through trainings/seminars and self-study.

Qualifications

• Candidate must possess at least a bachelor's degree in IT, Computer Science, ECE or equivalent.
• At least one (1) year of working experience.
• Working experience in a related field is an advantage.
• Fresh Graduates are welcome to apply