System Administrator

Philippine Business for Social Progress; Mandaluyong; On-site; PHP 400,000 - 700,000; Full time

Job summary

Philippine Business for Social Progress (PBSP) in Metro Manila seeks a System Administrator to install, configure, maintain and support computer systems, servers, networks and related infrastructure to ensure secure, reliable operation.

You will monitor performance, back up data, implement disaster recovery plans, enforce security measures, and collaborate with the IT team to evaluate new technologies while keeping documentation up to date.

Qualifications

• Bachelor's degree in Information Technology or a related field.
• Certification in Microsoft, Cisco, or similar technologies is a plus.
• At least 2 years of working experience as a Technical Support Lead or similar role.

Responsibilities

• Install, configure, and maintain operating systems, server hardware, network devices, and other infrastructure components.
• Monitor system performance, troubleshoot issues, and ensure overall stability and reliability of the systems.
• Manage user accounts, permissions, and access rights to systems and network resources.
• Implement and maintain security measures, including firewalls, antivirus software, and intrusion detection systems.
• Perform regular data backups and develop disaster recovery plans to minimize data loss.
• Collaborate with the IT team to evaluate and implement new technologies, software, and hardware solutions to improve system efficiency and performance.
• Conduct regular system audits to identify vulnerabilities and proactively address security risks.
• Respond to and resolve user inquiries, provide technical support, and assist with troubleshooting hardware and software issues.
• Document system configurations, procedures, and troubleshooting guides to maintain an up-to-date knowledge base.
• Collaborate with vendors and service providers to ensure timely resolution of technical issues and efficient procurement of IT equipment.
• Stay current with emerging technologies, industry trends, and best practices in system administration.
• Performs other tasks that may be assigned from time to time by the immediate supervisor and/or management.

Skills

Step-by-step technical help

Troubleshooting in distributed env

Performance issues expertise

Wide hardware and network knowledge

Education

Bachelor's degree in IT/related field

Microsoft/Cisco certifications (plus)

Tools

Monitoring Tools

FortiGate Firewall

Cisco Devices

Windows Server

Job description

Philippine Business for Social Progress (PBSP) is the largest business-led non-governmental organization (NGO) in the Philippines, established in 1970 to lead the private sector’s efforts in poverty reduction. Founded by 50 business leaders, it encourages companies to fulfill their corporate social responsibility (CSR) by pooling resources and expertise to support sustainable development.

ROLE SUMMARY

The System Administrator will be responsible for the installation,

configuration, maintenance, and support of computer systems,

servers, networks, and related infrastructure. They will ensure the

smooth operation and security of the Philippine Business for Social

Progress technology infrastructure.

DUTIES AND RESPONSIBILITIES

• Install, configure, and maintain operating systems, server hardware, network devices, and other infrastructure components.
• Monitor system performance, troubleshoot issues, and ensure the overall stability and reliability of the systems.
• Manage user accounts, permissions, and access rights to systems and network resources.
• Implement and maintain security measures, including firewalls, antivirus software, and intrusion detection systems.
• Perform regular data backups and develop disaster recovery plans to minimize the risk of data loss.
• Collaborate with the IT team to evaluate and implement new technologies, software, and hardware solutions to improve system efficiency and performance.
• Conduct regular system audits to identify vulnerabilities and proactively address security risks.
• Respond to and resolve user inquiries, provide technical support, and assist with troubleshooting hardware and software issues.
• Document system configurations, procedures, and troubleshooting guides to maintain an up-to-date knowledge base.
• Collaborate with vendors and service providers to ensure timely resolution of technical issues and efficient procurement of IT equipment.
• Stay current with emerging technologies, industry trends, and best practices in system administration.
• Performs other tasks that may be assigned from time to time by the immediate supervisor and/or management.

MINIMUM QUALIFICATION

Education : Bachelor's degree in Information Technology or relevant field. Additional certification in Microsoft, Cisco, or similar technologies is a plus.

Experience : At least 2 years of working experience as a Technical Support Lead or similar role

Other / Special Skills :

• Ability to provide step-by-step technical help, both written and verbal
• Strong knowledge and ability to troubleshoot complicated issues in a distributed technical environment
• Deep understanding of performance issues related to processor, IO, Memory, network, LAN, WAN, Optimization, latency, and monitoring and network tools
• Expert knowledge in several of the following is required: Windows Server, Directory, DNS, WNS, DHCP, LDAP, Lenovo and IBM Servers, Remote Console Management, Monitoring Tools, Endpoint Protection (Malwarebytes) Patch Management, Server Imaging, Firewall (FortiGate), and Cisco Devices