System and Network Administrator | Onsite Work Setup – Imus, Cavite

Career at Callmax Solutions - Philippines; Imus; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Career at Callmax Solutions - Philippines is seeking an experienced IT Systems and Network Administrator to design, implement, and support complex client networks and server environments in a managed services setting. You'll manage Windows and Linux servers, cloud services, virtualization, security, backups, and remote monitoring, while delivering excellent client support and documentation.

Candidates should have 5+ years of hands-on experience, CCNA/MCSE/CompTIA Network+ desirable, and strong

Qualifications

• Minimum of 5 years in system and network administration, preferably in an MSP or similar environment.
• Linux server skills: basic navigation and file management via command line; basic system checks.
• Windows server skills: Active Directory, GPO design, DNS/DHCP, patch management, scripting, and troubleshooting.

Responsibilities

• Client Network Management: Implement, maintain, and troubleshoot network solutions for clients, including routers, switches, firewalls, and wireless systems.
• Server and Systems Administration: Manage and support client servers (Windows and Linux), including installations, updates, and maintenance.
• Cloud Administration: Manage and support M365, including licensing, Teams, SharePoint, Exchange, Azure, Identity, and Purview.
• Remote Monitoring and Management (RMM): Use RMM tools to monitor client environments and perform routine maintenance.
• Security and Compliance: Implement security measures and ensure compliance with standards and client policies.
• Backup and Disaster Recovery: Manage backups and test disaster recovery plans.
• Client Support and Communication: Provide high-level technical support and communicate with clients to assess needs.
• Documentation and Reporting: Maintain documentation and prepare regular reports for internal and client review.
• Vendor Management: Work with hardware and software vendors to resolve issues and manage warranties/service agreements.
• Continuous Improvement: Stay updated with technologies to recommend IT environment improvements.

Skills

System administration

Network administration

Linux fundamentals

Windows Server

Active Directory

PowerShell scripting

TCP/IP networking

Cloud administration

VMware/Hyper-V

Customer service

Education

Relevant certifications (CCNA, MCSE, CompTIA Network+)

Tools

VMware

Hyper-V

PowerShell

Azure

AWS

RMM tools

DNS/DHCP

Job description

1. Client Network Management: Implement, maintain, and troubleshoot network solutions for clients, including routers, switches, firewalls, and wireless systems. Ensure optimal performance and security of client networks.

2. Server and Systems Administration: Manage and support client servers (Windows and Linux), including system installations, updates, and maintenance. Troubleshoot server-related issues and optimize system performance.

3. Cloud Administration: Manage and support M365 administration, including licensing, Teams, SharePoint, Exchange, Azure, Identity, and Purview.

4. Remote Monitoring and Management (RMM): Utilize RMM tools to proactively monitor client environments, identify potential issues, and perform routine maintenance tasks.

5. Security and Compliance: Implement and manage security measures to protect client data and infrastructure. Ensure compliance with industry standards and client-specific security policies.

6. Backup and Disaster Recovery: Manage and monitor backup solutions for clients. Develop and test disaster recovery plans to ensure business continuity.

7. Client Support and Communication: Provide high-level technical support to clients. Communicate effectively with clients to identify needs and evaluate alternative business solutions.

8. Documentation and Reporting: Maintain accurate and comprehensive documentation of client networks, systems, and processes. Prepare regular reports for both internal and client review.

9. Vendor Management: Work with hardware and software vendors to resolve issues and manage warranties/service agreements.

10. Continuous Improvement: Stay updated with the latest technologies and trends to recommend improvements and enhancements to clients' IT environments.

Qualifications:

• Minimum of 5 years of experience in system and network administration, preferably in an MSP or similar environment.
• Linux server skills: Basic - Understands Linux fundamentals and can navigate the command line. Can perform basic file management, use common commands (ls, cd, cp, mv, grep, etc.), manage files/permissions, and perform basic system checks.
• Windows server skills: Strong Proficiency - Can manage Windows-based infrastructure in a production environment. Experienced with Active Directory administration, Group Policy design, DNS/DHCP, server roles, PowerShell scripting, security policies, system monitoring, backup/recovery, patch management, and advanced troubleshooting.
• Strong knowledge of networking concepts (TCP/IP, LAN/WAN, DHCP, DNS), Windows Server environments, and Linux systems.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with cloud services (e.g., Azure, AWS) is advantageous.
• Relevant certifications (e.g., CCNA, MCSE, CompTIA Network+) are highly desirable.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.