Survey Fielding & Quality Specialist

Hireframe; Philippines; Remote; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Remote work flexibility

Paid Time Off

HMO coverage

Annual performance bonuses

Dedicated coaches

Job summary

Hireframe is seeking a meticulous Survey Fielding & Quality Specialist to launch, monitor, and maintain the quality of online survey projects. You’ll ensure studies run smoothly from setup through balanced data delivery, with emphasis on accuracy and process improvements.

The role suits someone who enjoys problem-solving in a fast-paced, remote-first environment and who thrives on precise data and clear communication across research, data, and engineering teams.

Qualifications

• Proven experience in survey operations, data quality, market research, or a similar role.
• Strong analytical and problem-solving skills with attention to detail.
• Comfortable working with spreadsheets, dashboards, and online survey platforms.
• Familiarity with sampling methods and APIs/integrations between survey platforms is a plus.

Responsibilities

• Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
• Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
• Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
• Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
• Maintain detailed documentation of survey launches, checks, and resolutions
• Support process improvements to enhance data accuracy and efficiency

Skills

Survey operations

Data quality

Analytical thinking

Problem-solving

Communication skills

Time management

Spreadsheet proficiency

Google Suite

CSM tools

Job description

We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery.

This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement.

Responsibilities

• Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
• Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
• Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
• Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
• Maintain detailed documentation of survey launches, checks, and resolutions
• Support process improvements to enhance data accuracy and efficiency

Requirements

• Proven experience in survey operations, data quality, market research, or a similar role
• Strong analytical and problem-solving skills with attention to detail
• Comfortable working with spreadsheets, dashboards, and online survey platforms
• Experience working with Google Suite, Slack, and CSM tools
• Excellent communication and time-management skills
• Interest in data, research, or technology-driven workflows
• Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.