Support Specialist - Supported Living Services

Hope Services, Inc; Philippines; On-site; PHP 781,000 - 848,000; Full time

Job summary

Hope Services, Inc in Santa Cruz, Philippines, is seeking a Support Specialist to implement progress toward consumer goals and promote self-reliance in a community setting.

The role provides supervision of assigned staff, 1:1 consumer support, and participation in Circle of Support and Person Centered Planning processes, while advocating for consumer rights and safety within the community.

Qualifications

• Bachelor’s degree plus 3 years experience in rehabilitation or social work.
• Ability to implement ISP objectives and advocate for client rights.
• Knowledge of housing market and transportation systems.
• Health and safety considerations in community settings.

Responsibilities

• Staffing through scheduling, recruitment, hiring, training and orientation of direct service, substitute and volunteer staff.
• Provide 1:1 support in the consumer’s home and community as identified in their Personal Plan.
• Assist and participate in the Circle of Support and implementation of the Person Centered Planning Process.
• Facilitate and develop Circle of Support to build relationships with client, family, friends, neighbors, SARC, clients, relief staff, and roommate.
• Development and expansion of consumer participation in community activities and outreach to work.
• Complete required forms and documentation including incident reports and billing.
• Assist consumers with housing and training needs.
• Maintain all assigned client case records and billing records.
• Maintain professional relationships with consumers, family, doctors and others; represent HOPE in the community.
• Act as a mandated abuse reporter.
• Perform other duties to assure program efficiency.

Skills

Knowledge of community services

ISP objectives

Client rights/advocacy

Housing market & transportation

Health & safety considerations

Education

Bachelor's degree in rehabilitation, social sciences, special education, health, public administration, social work, or related field

Job description

Support Specialist - Supported Living Services

Salary : ₱70,308 monthly

Company : Hope Services, Inc

Job Type : Full Time

Location : Santa Cruz, Philippines

Salary: $5,859.00 per month

Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

Support Specialist - Summary

Implementation and documentation of progress towards consumer goals, promoting self-reliance and independence. Supervision of assigned roommates/companions. Responsible for: Consumer protection, rights, grievance procedures, fair hearings, and incident reporting.

Support Specialist - Essential Functions

1. Assures adequate staffing through scheduling, recruitment, hiring, training and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, of assigned staff in the households of consumers.
2. Provide 1:1 support in the consumer’s home and community as identified in their Personal Plan. Provides support on 24-hour pager.
3. Assist and participate in the Circle of Support and implementation of the Person Centered Planning Process.
4. Facilitation and development of Circle of Support to build relationships with client, family, friends, neighbors, SARC, clients, relief staff, and roommate. Acts as advocate on behalf of consumers served.
5. Development and expansion of consumer participation in typical and generic community activities as chosen by the consumer. Schedule Outreach rides to and from work.
6. Complete required forms and accountability documentation, incident reports, case recordings, billing, and other required documentation. Assist consumers with developing medication monitoring systems to ensure medication regimes are followed.
7. Assist consumer in finding housing, roommates and training needed supports.
8. Maintains all assigned client case records, quarterly progress reports, Outreach billings and monthly billings.
9. Responsible for maintaining a professional relationship with consumers, family members, doctors (medical, specialist, clinics) and appropriate others. Represents HOPE in the community.
10. Acts as a mandated abuse reporter.
11. Perform other duties, as assigned, to assure efficiency of program services.

Support Specialist - Qualifications Required

The Support Specialist should possess a Bachelors Degree in rehabilitation, social sciences, special education, health, public administration, social work, or an approved related field plus 3 years of approved experience in rehabilitation or social work or an approved equivalent combination of education and experience.

Support Specialist - Required Knowledge and Skills

• Knowledge of community services
• Implement ISP objectives
• Knowledge of client rights/advocacy
• Knowledge of housing market and transportation
• Health & Safety considerations

Environmental Conditions

Extensive driving around town and in the consumer community; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; work nights occasionally and weekends; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in consumer homes, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and in office environment; produce work on computers/office equipment.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve.

About the Company

Hope Services, Inc

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebr...