Strategic Key Accounts Manager - Travel Industry (B2B)

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Hammerjack Pty Ltd in Manila, Philippines seeks a results-driven Key Accounts Manager (Retail/B2A) to develop and grow relationships with key accounts.

You will lead strategic account planning, identify client needs, coordinate with sales, marketing, product and operations, and ensure revenue growth and high client satisfaction.

The role requires travel industry expertise, strong negotiation skills, and the ability to align client requirements with our travel platform offerings.

Qualifications

• Bachelor's degree in Business, Travel Management, or related field.
• 3–5+ years of key account management or B2B sales experience.
• Strong travel industry knowledge and CRM proficiency.
• Excellent communication and negotiation abilities.
• Data analysis to identify opportunities.

Responsibilities

• Serve as the primary point of contact for assigned key accounts and handle inquiries.
• Develop relationships with decision-makers to foster loyalty.
• Conduct regular reviews of client needs and travel patterns.
• Develop and implement strategic account plans to meet sales targets.
• Identify upsell and cross-sell opportunities.
• Collaborate with cross-functional teams to deliver customized solutions.
• Prepare and present performance reports with insights.
• Maintain accurate CRM records of interactions and activities.

Skills

Client Relationship Management

Sales & Negotiation

Strategic Account Planning

Communication

Analytical Skills

Cross-functional Collaboration

Education

Bachelor's degree in Business/Travel Management

Master's degree or certifications in travel/tourism or sales

Tools

CRM software

Booking platforms

Job description

Hammerjack Pty Ltd in Manila, Philippines seeks a results-driven Key Accounts Manager (Retail/B2A) to develop and grow relationships with key accounts.

You will lead strategic account planning, identify client needs, coordinate with sales, marketing, product and operations, and ensure revenue growth and high client satisfaction.

The role requires travel industry expertise, strong negotiation skills, and the ability to align client requirements with our travel platform offerings.