Strategic Enablement Project Manager: Drive Cross-Org Impact

Ubiquity; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ubiquity in Manila seeks a Project Manager, Strategic Enablement to drive cross-functional initiatives with structure and follow-through. You will partner with leadership to translate priorities into executable plans, manage dependencies, and ensure measurable progress.

The role emphasizes disciplined project management, problem-solving, and clear status reporting in a fast-paced BPO environment. Collaboration with the Director of Strategic Enablement will shape practical solutions for smooth

Qualifications

• Bachelor’s degree in Business, Management, IT, Industrial Engineering, or related field (or equivalent experience).
• 2 to 4 years of experience supporting project delivery, PMO, operations support, or cross-functional initiatives; BPO/call center exposure is strongly preferred.
• Comfort working across a mix of operational and support initiatives (process improvements, platform rollouts, reporting, site/ops coordination, etc.).

Responsibilities

• Translate strategic priorities and improvement opportunities into clear scopes, workplans, milestones, owners, and deliverables.
• Maintain audit-ready project documentation including objectives, success metrics, timelines, stakeholder maps, decision logs, and action trackers.
• Drive day-to-day execution across multiple concurrent initiatives by coordinating working sessions, aligning stakeholders, and ensuring follow-through on commitments.
• Identify organizational areas of opportunity and partner with the Director to define options and recommended approaches.
• Support solution development by mapping current-state workflows, documenting pain points, and structuring proposals into executable plans.
• Provide clear status reporting for leadership and stakeholders, keeping information concise and action-oriented.
• Proactively manage dependencies and risks, escalating issues early with practical options to keep delivery on track.
• Support change execution by coordinating communications, training handoffs, and feedback loops to improve adoption and sustainability of implemented changes.
• Help reinforce consistent ways of working by improving and maintaining templates, trackers, and lightweight governance.
• Build credibility with stakeholders by understanding the operational realities of a BPO environment.

Skills

Project coordination

Documentation discipline

Problem-solving

Clear communication

Education

Bachelor’s degree in Business/Management/IT

Job description

Ubiquity in Manila seeks a Project Manager, Strategic Enablement to drive cross-functional initiatives with structure and follow-through. You will partner with leadership to translate priorities into executable plans, manage dependencies, and ensure measurable progress.

The role emphasizes disciplined project management, problem-solving, and clear status reporting in a fast-paced BPO environment. Collaboration with the Director of Strategic Enablement will shape practical solutions for smooth