Strategic Enablement Project Manager

Ubiquity; Bacolod; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Ubiquity is seeking a Project Manager for Strategic Enablement to bring structure and follow-through to cross-functional initiatives within a BPO-focused environment. You’ll translate priorities into actionable plans and maintain audit-ready documentation while driving day-to-day execution across multiple workstreams.

You’ll partner with leadership to identify gaps, map workflows, and propose practical solutions, delivering crisp status updates and guiding stakeholders through risk and change

Qualifications

• Bachelor’s degree in Business, Management, IT, Industrial Engineering, or related field.
• 2 to 4 years experience supporting project delivery, PMO, operations support, or cross-functional initiatives; BPO/call center exposure is strongly preferred.
• Comfort working across a mix of operational and support initiatives (process improvements, platform rollouts, reporting, site/ops coordination).

Responsibilities

• Translate strategic priorities and improvement opportunities into clear scopes, workplans, milestones, owners, and deliverables.
• Maintain audit-ready project documentation including objectives, success metrics, timelines, stakeholder maps, decision logs, and action trackers.
• Drive day-to-day execution across multiple concurrent initiatives by coordinating working sessions, aligning stakeholders, and ensuring follow-through on commitments.
• Identify organizational areas of opportunity and partner with the Director to define options and recommended approaches.
• Support solution development by gathering inputs, mapping current-state workflows, documenting pain points, and structuring proposals into executable plans.
• Provide clear status reporting for leadership and stakeholders, keeping information concise and action-oriented.
• Proactively manage dependencies and risks, escalating issues early with practical options to keep delivery on track.
• Support change execution by coordinating communications, training handoffs, and feedback loops to improve adoption and sustainability of changes.
• Help reinforce consistent ways of working by improving and maintaining templates, trackers, and lightweight governance for cross-functional delivery.
• Build credibility with stakeholders by understanding the operational realities of a BPO environment.

Skills

Project coordination

Documentation discipline

Problem solving

Communication

Prioritization

Education

Bachelor’s degree in Business, Management, IT, Industrial Engineering, or related field

Job description

Ubiquity is seeking a Project Manager for Strategic Enablement to bring structure and follow-through to cross-functional initiatives within a BPO-focused environment. You’ll translate priorities into actionable plans and maintain audit-ready documentation while driving day-to-day execution across multiple workstreams.

You’ll partner with leadership to identify gaps, map workflows, and propose practical solutions, delivering crisp status updates and guiding stakeholders through risk and change