Global Project Manager

Hammerjack Pty Ltd; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Ubiquity is seeking a Global Project Manager in the Philippines to translate strategy into actionable project scopes and deliverables. You will lead cross-functional initiatives, maintain structured documentation, and drive timely, data-informed decisions to achieve measurable outcomes.

The role emphasizes disciplined execution, stakeholder management, and collaboration with IT teams to implement strategic enablement initiatives in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Management, IT, Industrial Engineering, or a related field.
• 3+ years of experience in project management or PMO, preferably in the BPO or shared services industry.
• Demonstrated experience managing cross-functional initiatives involving multiple stakeholders and departments.
• Exposure to technology and operations-related projects; familiarity with IT concepts or collaboration with IT teams is required.

Responsibilities

• Translate high-level strategies and objectives into clear project scopes, plans, and deliverables.
• Maintain structured documentation for initiatives, including objectives, success metrics, stakeholders, timelines, risks, and decisions.
• Lead the day-to-day management of cross-functional projects, ensuring milestones, owners, and deadlines are clearly defined and tracked.
• Coordinate work across multiple teams and stakeholders, driving alignment, resolving issues, and escalating risks or dependencies when needed.
• Prepare and maintain concise, leadership-ready reporting on project and program status, including progress, risks, and recommended actions.
• Use data and input from stakeholders to support business cases, evaluate options, and track the impact of initiatives (efficiency gains, cost avoidance, or savings).
• Support the planning and execution of change initiatives, including communication, training, and feedback loops to ensure adoption and sustainability.
• Contribute to the development and continuous improvement of frameworks, standards, and tools used to manage Strategic Enablement initiatives.
• Promote disciplined execution by ensuring that initiatives are properly scoped, owned, measured, and closed out with documented outcomes and learnings.

Skills

Project management

Cross-functional coordination

Documentation

Data-driven decision making

Communication

Leadership without authority

AI awareness

Education

Bachelor's degree in Business/Management/IT/Industrial Engineering

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Global Project Manager, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

• Translate high-level strategies and business priorities into clear project scopes, plans, and deliverables.

• Maintain structured documentation for initiatives, including objectives, success metrics, stakeholders, timelines, risks, and decisions.

• Lead the day-to-day management of cross-functional projects, ensuring milestones, owners, and deadlines are clearly defined and actively tracked.

• Coordinate work across multiple teams and stakeholders, driving alignment, resolving issues, and escalating risks or dependencies when needed.

• Prepare and maintain concise, leadership-ready reporting on project and program status, including progress, risks, and recommended actions.

• Use data and input from stakeholders to support business cases, evaluate options, and track the impact of initiatives (e.g., efficiency gains, cost avoidance, or savings).

• Support the planning and execution of change initiatives, including communication, training, and feedback loops to ensure adoption and sustainability.

• Contribute to the development and continuous improvement of frameworks, standards, and tools used to manage Strategic Enablement initiatives.

• Promote disciplined execution by ensuring that initiatives are properly scoped, owned, measured, and closed out with documented outcomes and learnings.

What We're Looking For:

Education & Experience

• Bachelor's degree in Business, Management, Information Technology, Industrial Engineering, or a related field; equivalent experience may be considered but is not required

• 3+ years of experience in project management, business operations, PMO, business support, or similar roles, preferably within the BPO or shared services industry

• Demonstrated experience managing cross-functional initiatives involving multiple stakeholders and departments

• Exposure to technology and operations-related projects (e.g., platform rollouts, process improvements, facilities or site-related projects) is preferred; however, familiarity with IT concepts or prior experience working closely with IT teams on projects is required

Skills & Competencies

• Strong project management skills, with experience using structured methodologies, tools, and templates

• Excellent organizational and documentation skills, with the ability to bring clarity and structure to complex workstreams

• Strong analytical and problem-solving abilities, with comfort working with data to support decisions and recommendations

• Effective communicator, capable of tailoring messaging for different audiences, from frontline teams to senior leadership

• Ability to build trust and influence without direct authority across functions and geographies

• Comfortable working in a fast-paced, evolving environment with shifting priorities and multiple concurrent initiatives

• High level of ownership, follow-through, and attention to detail, with a focus on execution and outcomes

• Familiar with or have experience with AI

Why Join Us

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success.