Strategic E‑Commerce Accounts Leader

RIMINI CHPH FASHIONS, INC.; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

RIMINI CHPH FASHIONS, INC. seeks an E-commerce Accounts Manager to own client relationships, drive account objectives, and coordinate growth across internal teams. You will manage commercial performance and collaborate with Marketing, Operations, Customer Service, and Creatives to unlock opportunities.

This role requires 4–6 years in e-commerce or related fields, with strong analytical and communication skills, and expertise across Shopee, Lazada, TikTok Shop, Zalora, and Shopify.

Qualifications

• 4–6 years of experience in e-commerce, account management, marketplace management, retail, or related commercial role.

Responsibilities

• Serve as the primary PIC and strategic partner for assigned clients.
• Build strong client relationships through clear, proactive communication.
• Develop understanding of each client’s objectives, products, and targets.
• Translate client objectives into internal priorities, deliverables, and action plans.
• Lead client meetings, performance reviews, and campaign discussions.
• Manage timelines, issues, and escalations proactively.
• Identify opportunities and concerns before they become issues.
• Own the overall commercial health and sales performance of accounts.
• Monitor KPIs such as sales, traffic, conversion, AOV, and inventory.
• Coordinate across Digital Marketing, Commercial, Operations, Customer Service, Warehouse, and Creatives.
• Maintain knowledge of Shopee, Lazada, TikTok Shop, Zalora, Shopify, and other platforms.
• Consolidate performance into insights and recommendations.
• Lead business reviews and track upcoming priorities and risks.

Skills

Client relationship management

Project management

E-commerce expertise

Commercial ownership

Analytical mindset

Cross-functional coordination

Communication skills

Tools

Shopee

Lazada

TikTok Shop

Zalora

Shopify

Job description

RIMINI CHPH FASHIONS, INC. seeks an E-commerce Accounts Manager to own client relationships, drive account objectives, and coordinate growth across internal teams. You will manage commercial performance and collaborate with Marketing, Operations, Customer Service, and Creatives to unlock opportunities.

This role requires 4–6 years in e-commerce or related fields, with strong analytical and communication skills, and expertise across Shopee, Lazada, TikTok Shop, Zalora, and Shopify.