Strategic Collections Specialist - Outbound Negotiation

Talentmate; Metro Manila; Presencial; PHP 240.000 - 360.000; Tempo integral

Resumo da vaga

Travel + Leisure Co. in the Philippines is seeking an experienced Collections Representative to manage high-volume outbound calls, negotiate settlements, and collect on portfolio accounts while delivering excellent customer service.

You will maintain accurate records, work toward payment solutions, and strive to meet KPIs. Knowledge of debt collection regulations and empathy in negotiations are essential for success in this role.

Qualificações

• Experience in high-volume outbound collections.
• Knowledge of debt collection regulations and negotiation skills.

Responsabilidades

• Handle high-volume outbound calls to negotiate, service, and collect on portfolio accounts.
• Maintain accurate records, work toward payment solutions, and achieve KPIs.

Descrição da vaga

Job Description:

Travel + Leisure Co. is seeking an experienced Collections Representative to join our team in the Philippines. You will handle high-volume outbound calls to negotiate, service, and collect on portfolio accounts, while delivering outstanding customer service.

Maintain accurate records, work toward payment solutions, and achieve KPIs. Knowledge of debt collection regulations and empathy in negotiations will help you succeed in this role.

Requirements: