Collections Specialist: Outbound Negotiation & Recovery

Travel + Leisure Global Support Services (Philippines), Inc.; Metro Manila; On-site; PHP 290,000 - 424,000; Full time

Job summary

Travel + Leisure Co. in the Philippines is seeking an experienced Collections Representative to join our team. You will handle high-volume outbound calls, negotiate, and recover arrears while delivering excellent customer service and maintaining accurate records.

This role requires empathy, persistence, and the ability to work in a fast-paced environment with scheduled hours. You will contribute to team goals, adhere to policies, and participate in training.

Responsibilities

• Handle high-volume outbound calls, negotiate, and recover arrears while delivering excellent customer service.
• Maintain accurate records and contribute to team goals in a fast-paced environment with scheduled hours.

Skills

Empathy

Persistence

Job description

Travel + Leisure Co. in the Philippines is seeking an experienced Collections Representative to join our team. You will handle high-volume outbound calls, negotiate, and recover arrears while delivering excellent customer service and maintaining accurate records.

This role requires empathy, persistence, and the ability to work in a fast-paced environment with scheduled hours. You will contribute to team goals, adhere to policies, and participate in training.