Strategic Chief of Staff: Strategy & Operations (Remote)

Pavago; México; Hybrid; PHP 7,486,000 - 11,229,000; Full time

Job summary

Pavago is seeking a Chief of Staff (Strategy & Operations) to partner with the CEO and lead high-impact initiatives across the organization in a fully remote capacity. This executive role focuses on shaping strategy, aligning cross-functional teams, and driving operational excellence in a fast-growing business aligned with U.S.

business hours. The ideal candidate has 7+ years in senior staff roles, exceptional communication, and strong execution skills.

Qualifications

• 7+ years in Chief of Staff, Strategy, Operations, or related leadership roles.
• Experience working directly with CEOs, founders, or executive leadership teams.
• Proven success leading cross-functional initiatives and strategic projects.
• Strong business acumen and operational decision-making skills.
• Exceptional communication and stakeholder management abilities.
• Ability to manage multiple priorities in fast-paced environments.
• Strong problem-solving, organizational, and execution skills.

Responsibilities

• Partner with the CEO to define and execute company strategy and organizational goals.
• Translate executive priorities into actionable plans, timelines, and measurable outcomes.
• Drive accountability across strategic initiatives and company-wide projects.
• Identify execution risks and recommend solutions proactively.
• Lead special projects and high-priority business initiatives.
• Support the CEO in prioritization, planning, and decision-making.
• Prepare executive briefings, presentations, reports, and leadership communications.
• Assist with board meetings, investor updates, and executive reporting.
• Represent leadership in meetings and cross-functional initiatives when appropriate.
• Handle confidential business matters with professionalism and discretion.
• Align teams around company objectives and priorities.
• Facilitate communication and collaboration across departments.
• Lead leadership meetings, follow-up processes, and action-item tracking.
• Resolve bottlenecks and improve execution across functions.
• Build strong relationships with internal and external stakeholders.
• Improve internal processes, systems, and operating procedures.
• Support quarterly and annual planning, and business reviews.
• Develop executive dashboards and performance reporting.
• Track KPIs, business metrics, and organizational performance.
• Identify opportunities to improve efficiency, accountability, and scalability.
• Draft executive communications and company-wide updates.
• Ensure consistent messaging across teams and stakeholders.
• Support leadership communications related to growth initiatives, partnerships, and priorities.
• Reinforce company culture, values, and alignment.

Skills

Strategic Planning

Cross-Functional Leadership

Executive Partnering

Operations Management

Stakeholder Management

Communication Skills

Ambiguity Handling

Education

MBA or advanced degree

Bachelor's degree

Tools

MS Office

Google Workspace

Asana

Monday.com

Notion

Job description

Chief of Staff (Strategy & Operations) – Remote

Remote | Full-Time | Executive Leadership | U.S. Business Hours

Hiring for Our Client

Our client is seeking an experienced Chief of Staff to serve as a strategic partner to the CEO and executive leadership team. This is a high-impact leadership role focused on driving company strategy, improving operational execution, aligning cross-functional teams, and ensuring key initiatives move forward efficiently.

The ideal candidate combines strategic thinking with hands-on execution and thrives in fast-paced, high-growth environments.

Key Responsibilities

Strategic Planning & Execution

• Partner with the CEO to define and execute company strategy and organizational goals
• Translate executive priorities into actionable plans, timelines, and measurable outcomes
• Drive accountability across strategic initiatives and company-wide projects
• Identify execution risks and recommend solutions proactively
• Lead special projects and high-priority business initiatives

Executive Partnership

• Support the CEO in prioritization, planning, and decision-making
• Prepare executive briefings, presentations, reports, and leadership communications
• Assist with board meetings, investor updates, and executive reporting
• Represent leadership in meetings and cross-functional initiatives when appropriate
• Handle confidential business matters with professionalism and discretion

Cross-Functional Leadership

• Align teams around company objectives and priorities
• Facilitate communication and collaboration across departments
• Lead leadership meetings, follow-up processes, and action-item tracking
• Resolve bottlenecks and improve execution across functions
• Build strong relationships with internal and external stakeholders

Operations & Business Performance

• Improve internal processes, systems, and operating procedures
• Support quarterly planning, annual planning, and business reviews
• Develop executive dashboards and performance reporting
• Track KPIs, business metrics, and organizational performance
• Identify opportunities to improve efficiency, accountability, and scalability

Communication & Organizational Alignment

• Draft executive communications and company-wide updates
• Ensure consistent messaging across teams and stakeholders
• Support leadership communications related to growth initiatives, partnerships, and strategic priorities
• Reinforce company culture, values, and organizational alignment

Required Qualifications

• 7+ years of experience in Chief of Staff, Strategy, Operations, Business Management, Consulting, or related leadership roles
• Experience working directly with CEOs, founders, or executive leadership teams
• Proven success leading cross-functional initiatives and strategic projects
• Strong business acumen and operational decision-making skills
• Exceptional communication and stakeholder management abilities
• Ability to manage multiple priorities in fast-paced environments
• Strong problem-solving, organizational, and execution skills

Preferred Qualifications

• MBA or advanced degree preferred
• Experience in high-growth startups, technology companies, consulting firms, or scaling organizations
• Background in management consulting, investment banking, business operations, or corporate strategy
• Experience supporting board-level reporting and executive planning
• Experience driving organizational change and process improvement initiatives

Technical Skills

• Microsoft Office Suite
• Google Workspace
• Project Management Platforms:
• Asana
• Monday.com
• Notion
• Similar tools
• Business reporting and executive dashboards
• KPI tracking and operational analytics
• CRM and business productivity platforms

What Success Looks Like

• Strategic initiatives are delivered on time and aligned with company goals
• Executive leadership operates with greater focus and efficiency
• Cross-functional teams collaborate effectively and remain accountable
• Business metrics, reporting, and decision-making improve
• Organizational processes scale alongside company growth
• Leadership receives clear visibility into priorities, risks, and performance

Ideal Candidate

• Strategic and highly analytical
• Strong operator with an execution mindset
• Exceptional communicator and relationship builder
• Comfortable influencing without direct authority
• Organized, proactive, and solutions-oriented
• Trusted with highly confidential information
• Thrives in ambiguity and fast-changing environments