Strategic Chief of Staff: Strategy & Operations (Remote)

Pavago

Mexico

Hybrid

PHP 7,486,000 - 11,229,000

Full time

14 days+

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Job summary

Pavago is seeking a Chief of Staff (Strategy & Operations) to partner with the CEO and lead high-impact initiatives across the organization in a fully remote capacity. This executive role focuses on shaping strategy, aligning cross-functional teams, and driving operational excellence in a fast-growing business aligned with U.S.

business hours. The ideal candidate has 7+ years in senior staff roles, exceptional communication, and strong execution skills.

Qualifications

7+ years in Chief of Staff, Strategy, Operations, or related leadership roles.
Experience working directly with CEOs, founders, or executive leadership teams.
Proven success leading cross-functional initiatives and strategic projects.
Strong business acumen and operational decision-making skills.
Exceptional communication and stakeholder management abilities.
Ability to manage multiple priorities in fast-paced environments.
Strong problem-solving, organizational, and execution skills.

Responsibilities

Partner with the CEO to define and execute company strategy and organizational goals.
Translate executive priorities into actionable plans, timelines, and measurable outcomes.
Drive accountability across strategic initiatives and company-wide projects.
Identify execution risks and recommend solutions proactively.
Lead special projects and high-priority business initiatives.
Support the CEO in prioritization, planning, and decision-making.
Prepare executive briefings, presentations, reports, and leadership communications.
Assist with board meetings, investor updates, and executive reporting.
Represent leadership in meetings and cross-functional initiatives when appropriate.
Handle confidential business matters with professionalism and discretion.
Align teams around company objectives and priorities.
Facilitate communication and collaboration across departments.
Lead leadership meetings, follow-up processes, and action-item tracking.
Resolve bottlenecks and improve execution across functions.
Build strong relationships with internal and external stakeholders.
Improve internal processes, systems, and operating procedures.
Support quarterly and annual planning, and business reviews.
Develop executive dashboards and performance reporting.
Track KPIs, business metrics, and organizational performance.
Identify opportunities to improve efficiency, accountability, and scalability.
Draft executive communications and company-wide updates.
Ensure consistent messaging across teams and stakeholders.
Support leadership communications related to growth initiatives, partnerships, and priorities.
Reinforce company culture, values, and alignment.