Strategic BI Analyst: Insights, Dashboards & Impact

Ubiquity; Iloilo City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Ubiquity is seeking a Business Intelligence Analyst to analyze business data, identify trends, and deliver insights that shape strategic decisions. You will build dashboards, collaborate with departments, and ensure BI solutions are accurate, scalable, and aligned with business goals.

You’ll work with BI Reporting Analyst and MIS to define objectives, communicate findings to leaders, and continuously improve data capabilities in a fast-paced environment.

Qualifications

• 2-3 years of BPO experience.
• 4-6 years of BI or a related field with a focus on advanced analytics and reporting.
• Knowledge in Banking Operations / FinTech / Customer Experience.
• Proven expertise in BI tools such as Google Looker, MS Excel, SQL, and data visualization platforms.
• Experience in data architecture, data governance, and implementing BI best practices.
• Excellent communication and interpersonal skills to facilitate collaboration with technical and non-technical teams.
• Knowledge in documenting user guides and SOPs using Google Docs.
• Great analytical, critical thinking and problem-solving abilities.
• Strong adaptability and capacity to work in fast-paced environments.
• In-depth understanding of organization data flow and its use in management decision-making.
• Experience in developing data driven business solutions that drive business outcomes.
• Knowledge in project management to manage and prioritize tasks effectively.

Responsibilities

• Collaborate with senior leadership to understand business objectives and align BI initiatives accordingly.
• Provide expert recommendations on data-driven strategies and opportunities for business improvement.
• Design and develop advanced dashboards and reporting systems that meet the needs of various stakeholders.
• Ensure the accuracy, integrity, and scalability of BI solutions.
• Track KPIs and metrics to evaluate the effectiveness of business strategies and operations.
• Develop a presentation with enhanced data storytelling to improve understanding of insights for better decision making.
• Present findings such as business insights and recommendations to leaders and decision-makers.
• Identify issues and opportunities within the business through data analysis and recommending solutions.
• Work closely with BI Reporting Analyst and MIS to define project objectives, scope, and success measures.
• Engage with operations, quality, training and operations teams to understand data needs and provide relevant insights.
• Stay updated with the latest BI tools, technologies, and industry trends to drive innovation.

Skills

BPO experience

BI analytics

Banking / FinTech knowledge

Data storytelling

Cross-functional collaboration

Problem solving

Project management

Education

Bachelor's degree in Business, Data Science, Analytics, or related field

Tools

Google Looker

MS Excel

SQL

Data visualization platforms

Job description

Ubiquity is seeking a Business Intelligence Analyst to analyze business data, identify trends, and deliver insights that shape strategic decisions. You will build dashboards, collaborate with departments, and ensure BI solutions are accurate, scalable, and aligned with business goals.

You’ll work with BI Reporting Analyst and MIS to define objectives, communicate findings to leaders, and continuously improve data capabilities in a fast-paced environment.