Strategic Administrative Supervisor

Teleperformance; Pasay; On-site; PHP 268,000 - 379,000; Full time

Job summary

Teleperformance in Pasay, Philippines, seeks a Secretary/Administrative Assistant to provide reliable, high-quality support to individuals, small teams, or departments.

The role handles administrative activities, coordinates short-term team initiatives, and contributes to improving day-to-day processes with professional outcomes. You will manage documents, schedules, data entry, and communications, working within defined scope and delivering timely deliverables.

Qualifications

• Comprehensive knowledge of secretarial, administrative, or business support practices.
• Strong document editing, proofreading, formatting, data entry, and records management skills.
• Excellent organization and time management skills, with the ability to manage competing priorities.
• Clear and professional written and verbal communication skills.
• Proficiency in common office productivity and scheduling tools.
• Sound operational judgement and the ability to make decisions within a defined scope.
• Initiative, independence, and a commitment to professional excellence.
• Ability to coordinate activities, improve processes, and take ownership of end-to-end deliverables.
• Experience guiding colleagues or overseeing team activities is an advantage.

Responsibilities

• Edit, proofread, format, and produce business documents and correspondence.
• Complete accurate data entry and maintain paper and electronic document filing and archiving systems.
• Schedule and coordinate meetings, diaries, appointments, and travel arrangements.
• Receive, record, and relay telephone messages from internal and external contacts.
• Plan and manage assigned administrative activities and specialized projects according to established principles and procedures.
• Generate and organize workload independently while meeting deadlines and maintaining attention to detail.
• Manage and oversee the implementation of short-term activities within the team.
• Identify opportunities to improve administrative processes and day-to-day team operations.
• Provide guidance and professional expertise to less experienced colleagues where required.
• Take responsibility for the quality and timely completion of assigned work and deliverables.

Skills

Secretarial skills

Editing & proofreading

Documentation management

Meeting scheduling

Data entry

Communication skills

Office tools

Process improvement

Team guidance

Independent work

Job description

Teleperformance in Pasay, Philippines, seeks a Secretary/Administrative Assistant to provide reliable, high-quality support to individuals, small teams, or departments.

The role handles administrative activities, coordinates short-term team initiatives, and contributes to improving day-to-day processes with professional outcomes. You will manage documents, schedules, data entry, and communications, working within defined scope and delivering timely deliverables.