Strategic Account Manager: Growth & Delivery

Hammerjack Pty Ltd

Philippines

On-site

PHP 350,000 - 700,000

Full time

3 days ago

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Job summary

Hammerjack Pty Ltd is seeking an experienced Account & Project Manager in the Philippines to oversee client accounts and projects from planning to execution. You will coordinate with Creative and Strategy teams to ensure smooth workflows and effective collaboration, while handling proposals, budgets, contracts, SLAs, and performance reports.

The role focuses on building strong client relationships, defining timelines, assigning tasks, and driving process improvements to boost efficiency and

Responsibilities

Manage client accounts and projects from planning to execution, ensuring timely, budget-conscious, and high-quality delivery.
Coordinate with Creative and Strategy teams to maintain smooth workflows and collaboration.
Handle client communications, proposals, budgets, contracts, SLAs, campaign updates, and performance reports.
Build strong client relationships through regular meetings, feedback gathering, retention efforts, and account growth.
Develop project timelines, assign tasks, and improve internal processes and team efficiency.
Support pitches and business development by preparing proposals, presentations, solutions, budgets, and KPIs.
Identify upselling and cross-selling opportunities across social media, digital media, search advertising, and web development.
Generate leads, engage prospects, and develop referral opportunities to support agency growth

Job description

The role focuses on building strong client relationships, defining timelines, assigning tasks, and driving process improvements to boost efficiency and

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