Store Supervisors- CALTEX SINDALAN

STARBREAKER CORP; San Fernando; On-site; PHP 223,000 - 469,000; Full time

Job summary

STARBREAKER CORP is seeking a Barista Supervisor to lead store teams in San Fernando, Pampanga. You will coach Baristas, manage schedules, ensure service quality, and maintain store standards across locations.

The role emphasizes staff welfare, safety, and adherence to company protocols, with a focus on timely beverage and food preparation and guest experience.

Qualifications

• Over 3 years of experience as a supervisor in restaurant, coffee shop, or F&B.
• Barista certification or equivalent is a plus.
• Willing to work flexible hours and oversee multiple stores.
• Able to structure data and draw insights from qualitative/quantitative data.
• Willing to be assigned to SAN FERNANDO PAMPANGA stores.

Responsibilities

• Identify performance challenges and coach staff for continuous improvement.
• Oversee barista performance ensuring friendly, personalized service.
• Train Baristas and ensure products are prepared to approved standards on time.
• Maintain welfare, safety, and security of employees and store operations.
• Manage staff schedules to cover shifts and activities across stores.
• Coordinate with Team Leaders to balance manpower and movements.
• Oversee cashiering and fund management following policies and reporting.
• Maintain product expertise and coffee preparation according to standards.
• Ensure cleanliness, sanitation, and safe operation of equipment and supplies.
• Maintain workspace and store appearance per brand identity.
• Enforce company policies and protocols and update as needed.
• Assist with incident investigations and store-related issues.
• Handle reporting on employee benefits, timekeeping, and uniforms.
• Support marketing promotions and store events.

Skills

Staff supervision

Customer service

Coaching

Data analysis

Store operations

Education

Certificate course in food and beverage service

Job description

1. SPECIFIC DUTIES AND RESPONSIBILITIES

1.1. Identifies Barista performance challenges, provides assistance, coaches their performance, monitors the progress of skillset, and capability for continuous improvement on the job.

1.2. Supervises Barista to ensure that serving of all products is with friendly, individualized attention towards each customer. Educates customers about all/premium beverage and food items.

1.3. Trains and oversees Baristas and ensures that products are prepared by them according to the approved made and processed in a timely manner to meet the speed and demand of the market and or customers.

1.4. Ensures welfare, safety, and security of employees, location, and store operation in general.

1.5. Manages staff schedules to meet the required manpower in various shifts and activities of his assigned store/s.

1.6. Coordinates with Team Leaders or Supervisors to balance manpower schedules and implement necessary staff movements.

1.7. Oversees cashiering and operational fund management; ensures that standard fund/amount is available in a timely manner. Administers bank deposits and sales reporting according to policies and procedures.

1.8. Maintains product expertise and prepares coffee mixture according to the approved made and process.

1.9. Manages and implements cleanliness, sanitation, and overall food and beverage safety, functioning equipment, and supplies available for efficient operation of the store.

1.10. Keeps workspace, and cart/store in its best condition. Coordinates all necessary repairs, refurbishing, and or maintenance jobs to ensure the overall look, and store/brand are according to approved identity.

1.11. Implements company policies, procedures, and protocols and any others that the company may introduce or revise from time to time.

1.12. Facilitates incident investigations involving employees or the general condition of the store, and its operation in relation with the lessor.

1.13. Administers the reporting requirements on employee benefits or Timekeeping related documents - Daily Time Records, pay slips, uniforms, etc.

1.14. Aids marketing promotions or store events and educate his staff accordingly.

2. MINIMUM REQUIREMENTS

2.1. With at least three (1) years actual experience as a supervisor in a restaurant, coffee shop, or equivalent experience in the food and beverage industry.

2.2. Barista a plus, with an equivalent certificate course in food and beverage service, an advantage.

2.4. Amenable to working on flexible operational, extended hours – as needed, and overseeing different stores/locations.

2.5. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it.

2.6. Willing to be assigned in SAN FERNANDO PAMPANGA stores