Store Supervisor (SM San Jose Del Monte)

Alberto Shoes Corporation; San Jose del Monte; On-site; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Health benefits (medical, dental, and視

Career development opportunities

Collaborative team culture

Employee discounts on footwear

Job summary

Alberto Shoes Corporation is seeking a Store Supervisor in San Jose Del Monte, Bulacan. You will oversee day-to-day retail operations, coach sales staff, manage inventory and merchandising, and drive sales while maintaining top service levels.

The role requires leadership, strong communication, and data-driven decision making to optimize profitability and store performance.

Qualifications

• Experience in retail supervisory or management roles.
• Strong customer service skills and ability to motivate a team.
• Analytical and problem-solving skills with data-driven decision abilities.
• Proficient in inventory management, cash handling and reporting.
• Eye for visual merchandising and store displays.
• Positive, energetic and collaborative attitude.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and coach a team of sales associates to deliver outstanding service.
• Oversee store operations including inventory, merchandising, and cash handling.
• Analyze sales data and customer trends to identify improvement opportunities.
• Ensure high standards of cleanliness, organization and visual merchandising.
• Resolve customer inquiries and complaints promptly and professionally.
• Collaborate with regional management to implement company policies.
• Assist with training and development of new team members.

Skills

Team leadership

Customer service

Retail management

Inventory management

Visual merchandising

Communication

Data analysis

Cash handling

Job description

About the role

We are seeking an experienced, customer-focused Store Supervisor to join our team at Alberto Shoes Corporation' in San Jose Del Monte, Bulacan. As the Store Supervisor, you will be responsible for overseeing the day-to-day operations of our SM San Jose Del Monte, ensuring exceptional customer service and driving sales. This is a full-time position that will play a vital role in the success of our retail business.

What you'll be doing

• Manage and coach a team of sales associates, providing guidance and feedback to help them deliver outstanding customer service

• Oversee store operations, including inventory management, merchandising, and cash handling procedures

• Analyze sales data and customer trends to identify opportunities for improvement and implement effective strategies to drive sales and profitability

• Ensure the store maintains high standards of cleanliness, organization, and visual merchandising

• Resolve customer inquiries and complaints in a timely and professional manner

• Collaborate with the regional management team to implement company policies and initiatives

• Assist with the training and development of new team members

What we're looking for

• At least 2 years of experience in a retail supervisory or management role, preferably in the footwear or fashion industry

• Excellent customer service skills and the ability to lead and motivate a team

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions

• Proficient in inventory management, cash handling, and inventory reporting

• A keen eye for visual merchandising and the ability to create engaging and visually appealing store displays

• A positive, energetic, and collaborative attitude

• Excellent communication and interpersonal skills

What we offer

• Competitive salary and performance-based bonuses

• Comprehensive health and wellness benefits, including medical, dental, and vision coverage

• Opportunities for career development and advancement

• Collaborative and supportive team culture

• Discounts on our high-quality footwear and accessories

About us

Alberto Shoes Corporation' is a leading retailer of premium footwear and accessories, with a strong presence across the Philippines. Our mission is to provide our customers with the best shopping experience and high-quality products that cater to their unique style and needs. We are committed to creating a diverse and inclusive work environment where our employees can thrive and contribute to the success of our company.