Store Supervisor: Lead Sales & Customer Experience

International Toy World, Inc.; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Job summary

International Toy World, Inc. is seeking a Store Supervisor to assist the Store Manager in day-to-day operations and delivering excellent customer service. You will drive sales through effective plan execution, coaching staff, and maintaining inventory accuracy on the selling floor.

The role emphasizes meeting sales goals, participating in training, and upholding company standards for safety, housekeeping, and promotion accuracy, while engaging customers and managing staff shifts.

Qualifications

• Associate or Bachelor's degree is required.
• At least 2 years of supervisory experience in store operations, inventory management, customer management or sales management.

Responsibilities

• Meet and exceed the company’s sales goals and service standards.
• Promote and suggest other appropriate items to create additional sales opportunities.
• Attend store meetings and trainings to develop skills for meeting objectives.
• Follow policies and standards to achieve sales targets.
• Ensure high levels of customer satisfaction through excellent service.
• Assist in organizing staff schedules and motivating retail sales staff.
• Maintain cash handling procedures and store registers.
• Support inventory management and stock counts with the Warehouse.
• Uphold safety, security, and brand image standards.

Skills

Supervisory experience

Customer service

Sales skills

Inventory management

Cash handling

Education

Associate / Bachelor's Degree Holder

Job description

International Toy World, Inc. is seeking a Store Supervisor to assist the Store Manager in day-to-day operations and delivering excellent customer service. You will drive sales through effective plan execution, coaching staff, and maintaining inventory accuracy on the selling floor.

The role emphasizes meeting sales goals, participating in training, and upholding company standards for safety, housekeeping, and promotion accuracy, while engaging customers and managing staff shifts.