Store Supervisor: Drive Sales & Customer Experience

International Toy World, Inc.; Mandaluyong; On-site; PHP 268,000 - 357,000; Full time

Job summary

International Toy World, Inc. is seeking a Store Supervisor to support the Store Manager in daily operations and deliver excellent customer service. The role focuses on meeting sales targets, promoting related products, and participating in store meetings and training to enhance team skills.

The incumbent will manage customers on the selling floor, supervise staff, ensure cash handling accuracy, maintain stock levels, and uphold safety and brand standards in a fast-paced retail environment.

Qualifications

• Minimum 2 years of supervisory experience in store operations, inventory management, customer management or sales management.
• Strong customer service and sales skills.
• Ability to organize staff schedules and motivate the team.

Responsibilities

• Meet and exceed sales goals while maintaining service standards.
• Promote additional items and create sales opportunities.
• Attend store meetings and training sessions as required.
• Follow cash handling policies and registers.
• Support inventory, pricing, transfers, and stock counts.
• Organize staff schedules and motivate sales staff.

Skills

Customer service

Sales targets

Staff supervision

Cash handling

Inventory coordination

Education

Associate/Bachelor's Degree

Job description

International Toy World, Inc. is seeking a Store Supervisor to support the Store Manager in daily operations and deliver excellent customer service. The role focuses on meeting sales targets, promoting related products, and participating in store meetings and training to enhance team skills.

The incumbent will manage customers on the selling floor, supervise staff, ensure cash handling accuracy, maintain stock levels, and uphold safety and brand standards in a fast-paced retail environment.