Store Supervisor

Oleo-Fats, Incorporated; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Best Value Factory Food Outlet, operating under D&L Industries in Quezon City, seeks a Store Supervisor to lead daily store operations, coordinate staff, and ensure product availability and proper displays.

The role requires on-site presence, full-time commitment, and focus on customer service, inventory control, and reporting on sales and operational issues.

Qualifications

• Experience in supervisory roles with team coordination.
• Strong interpersonal and communication skills.
• Customer service focus with conflict resolution ability.
• Experience in retail/FMCG and basic inventory knowledge.
• Willingness to work on-site, full-time, 6 days a week, 9am–6pm in Calle Industria, Bagumbayan Quezon City.
• Relevant diploma or degree preferred (Business/Management) or equivalent practical experience.

Responsibilities

• Oversee daily store operations and staffing.
• Monitor inventory, stock levels, and product displays.
• Prepare basic sales and inventory reports.
• Coordinate with other departments for promotions.
• Ensure compliance with policies and safety standards.
• Address customer concerns and improve service quality.

Skills

Supervisory Skills

Interpersonal Skills

Customer Service

Attention to detail

Problem-solving

Education

Business/Management degree (preferred)

Job description

Best Value Factory Food Outlet is a retail outlet that offers high-quality food products and kitchen staples at budget-friendly, value-driven prices. Operating under D&L Industries, Best Value serves both everyday consumers and commercial buyers by providing exceptional food items, ingredients, and everyday household essentials.

Role Description:

The Store Supervisor is a full-time, on-site role based in Quezon City. This role oversees daily store operations, including inventory management, stock monitoring, and ensuring product availability and proper display. The Store Supervisor coordinates and guides store staff, assigns tasks, monitors performance, and ensures compliance with company policies and safety standards. The role also involves handling customer concerns, improving service quality, maintaining store cleanliness and orderliness, and preparing basic reports on sales, inventory, and operational issues. The Store Supervisor collaborates with other departments to support promotional activities and overall store efficiency.

Qualifications

• Candidates should possess strong Supervisory Skills, including team coordination, task delegation, and performance monitoring.
• Candidates should possess solid Interpersonal Skills and Communication abilities to work effectively with staff, management, and customers.
• Candidates should possess a focus on Customer Service and Customer Satisfaction to ensure a positive store experience and timely resolution of concerns.
• Candidates should ideally have experience in retail, distribution, or FMCG, with knowledge of basic inventory and store operations.
• Candidates should demonstrate attention to detail, problem-solving skills, and the ability to work on-site full-time, 6 days workweek, 9 am to 6 pm in Calle Industria, Bagumbayan Quezon City.
• A relevant diploma or degree in Business, Management, or a related field is preferred but equivalent practical experience will be considered.