Store Supervisor

Butter & Salt Group; Muntinlupa; On-site; PHP 223,000 - 290,000; Full time

Job summary

Magnolia Bakery in Manila, now operating as M Bakery, seeks a Store Supervisor to oversee daily retail operations, lead a team of associates, and ensure outstanding service.

You will manage schedules, monitor inventory, drive sales promotions, maintain store standards, and handle administrative tasks to support smooth operations and compliance with health regulations.

Qualifications

• Experience in retail supervisory or team-lead roles.
• Strong customer service and communication skills.
• Ability to manage inventory and basic budgeting.

Responsibilities

• Supervise staff and schedule shifts.
• Deliver excellent customer service and address inquiries.
• Monitor and drive sales performance with promotions.
• Oversee inventory levels and product availability.
• Maintain store cleanliness and compliance with health policies.
• Prepare reports and manage basic sales records.

Job description

Magnolia Bakery, now known as M Bakery, is an iconic New York-based bakery franchise that opened its first Southeast Asian branch in Manila, Philippines, in August 2018, bringing its famous banana pudding, cupcakes, and other baked goods to the city. The franchise is run by Phil Jacobe Ventures and aims to bring a taste of New York to the Philippines with a homey atmosphere and a curated menu that includes some flavors exclusive to the Filipino palate.

A Store Supervisor oversees daily retail operations, manages staff, ensures excellent customer service, and meets sales targets.

Key Responsibilities

• Supervise Staff: Manage and lead a team of employees, including training new hires, scheduling shifts, and evaluating performance.

• Customer Service: Ensure high levels of customer satisfaction by addressing inquiries, complaints, and providing assistance as needed.

• Sales Management: Monitor sales performance, implement promotional activities, and motivate staff to achieve sales targets.

• Inventory Control: Oversee inventory management, including tracking stock levels, ordering new products, and ensuring product availability.

• Store Maintenance: Ensure the store is clean, organized, and compliant with company policies and health regulations.

• Administrative Duties: Handle administrative tasks such as preparing reports, managing budgets, and maintaining records of sales and expenditures.