Store Pharmacist: Customer Experience & Sales Pro

WHR Global Consulting; Makati; On-site; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

Incentives

Health Insurance

Life Insurance

Employee Discount

Job Training

Job summary

WHR Global Consulting is seeking a Store Pharmacist in Makati to ensure positive customer experiences, drive sales and manage inventory efficiently. The role combines merchandising, cashiering, and product knowledge to grow customer loyalty and store performance.

The position is on-site in Makati, with a focus on delivering premium service, accurate transactions, and proactive customer engagement. Training will be provided to build product expertise across categories.

Qualifications

• Demonstrates ‘Beginner’ proficiency level in operational competencies, business, people, and leadership competencies.
• Believes in and models the brand in appearance, demeanor and lifestyle
• Detail-oriented, focused and highly organized
• Discreet and very professional
• Personable and with very good communication skills
• Patient, respectful and tactful
• Persistent and with good influencing skills
• Good in time management
• Capable of multi-tasking and working under pressure
• Capable of handling changing requirements or demands

Responsibilities

• Work towards meeting and exceeding customers’ expectations; seeks guidance and assistance from seniors whenever needed.
• Strive to understand a customer’s health condition, lifestyle, habits and requirements; and ensure that the customer’s health remains the focus when answering queries and/or providing product information and benefits.
• Ensure that ALL customers are treated with respect, and complaints and/or inquiries are handled with the highest level of professionalism making certain that only necessary information are disclosed.
• Document and forward to Store Exec the product feedback and service experience given by customers.
• Offer to assist the customer in navigating the Online Shop
• Achieve monthly sales target both total and per category through various efforts including telesales, upselling and/or cross-selling.
• Utilize sales strategies and all marketing efforts.
• Ensure that product inquiries are handled effectively.
• Efficiently handle the sales process and ensure that sales transactions are processed observing all standards especially those that relate to cashiering and POS are strictly observed.
• Encourage customers to sign up for the membership program.

Skills

Beginner proficiency

Communication skills

Time management

Multi-tasking

Job description

WHR Global Consulting is seeking a Store Pharmacist in Makati to ensure positive customer experiences, drive sales and manage inventory efficiently. The role combines merchandising, cashiering, and product knowledge to grow customer loyalty and store performance.

The position is on-site in Makati, with a focus on delivering premium service, accurate transactions, and proactive customer engagement. Training will be provided to build product expertise across categories.