Store Operations & Leadership Trainee

Select Goods; Iloilo City; Sur place; PHP 201 000 - 290 000; Plein temps

Résumé du poste

FantasyWorld, located at SM City Iloilo, seeks a Management Trainee to learn store operations, team leadership, customer service, and admin tasks to prepare for future supervisory roles. You will assist management in daily branch activities and ensure smooth operations and policy compliance.

Fresh graduates are welcome. You should have strong leadership, communication, and organizational skills, willingness to work on shifting schedules, and be prepared for training and deployments based on

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Tourism, or a related field is preferred.
• Fresh graduates are welcome to apply, preferably with leadership or customer service experience.
• Strong leadership, communication, and organizational skills.
• Good problem-solving and decision-making abilities.
• Customer-oriented and capable of handling concerns professionally.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to undergo training and accept assignments based on operational requirements.

Responsabilités

• Assist the Store Manager in overseeing daily branch operations.
• Supervise and monitor staff attendance, punctuality, performance, and compliance with company policies.
• Ensure that staff provide excellent customer service and handle customer concerns professionally.
• Monitor the safety of guests, especially children, while using the playground facilities and attractions.
• Ensure proper implementation of ticketing procedures, wristband usage, and admission policies.
• Monitor sales transactions, POS accuracy, and daily sales reports.
• Assist in monitoring inventory, supplies, and other store resources.
• Ensure the cleanliness, safety, and proper maintenance of the playground, equipment, and facilities.
• Assist in preparing daily reports, incident reports, and other operational documents.
• Monitor staff schedules and ensure sufficient manpower during operating hours.

Connaissances

Leadership

Communication

Organizational skills

Customer service

Problem-solving

Formation

Bachelor's degree in Business Administration

Hospitality Management

Tourism

Related field

Description du poste

FantasyWorld, located at SM City Iloilo, seeks a Management Trainee to learn store operations, team leadership, customer service, and admin tasks to prepare for future supervisory roles. You will assist management in daily branch activities and ensure smooth operations and policy compliance.

Fresh graduates are welcome. You should have strong leadership, communication, and organizational skills, willingness to work on shifting schedules, and be prepared for training and deployments based on