Store Operations Lead & Sales Champion

SM Retail; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Job summary

SM Retail in Cebu City is seeking a Store Supervisor to ensure smooth store operations, drive sales, and enhance customer experience. You will lead daily activities, coach staff, and maintain safe, compliant store conditions.

The role suits someone with supervisory experience, strong leadership, and excellent communication skills who thrives in a fast-paced, customer-focused environment.

Qualifications

• Graduate of any 4-year course.
• Supervisory or team-leading experience.
• Strong leadership and communication skills.
• Customer-focused with a target-driven mindset.

Responsibilities

• Lead and oversee daily branch/store operations.
• Drive sales performance and help the team achieve targets.
• Monitor inventory and coordinate with the merchandising team.
• Ensure excellent customer service and customer satisfaction.
• Maintain store safety, security, and operational compliance.
• Train, coach, and motivate team members for better performance.
• Communicate business goals clearly to the whole team.

Skills

Leadership

Communication

Customer focus

Education

4-year degree

Job description

SM Retail in Cebu City is seeking a Store Supervisor to ensure smooth store operations, drive sales, and enhance customer experience. You will lead daily activities, coach staff, and maintain safe, compliant store conditions.

The role suits someone with supervisory experience, strong leadership, and excellent communication skills who thrives in a fast-paced, customer-focused environment.