Store Manager - SM Tanza

Avid Sports Philippines Inc.; Tanza; On-site; PHP 446,000 - 781,000; Full time

Job summary

Avid Sports Philippines Inc. is seeking an experienced Store Manager to lead our fashion retail outlet in Cavite. You will oversee daily operations, drive sales, and develop a high-performing team to deliver exceptional customer experiences.

The ideal candidate has a Bachelor's degree in Business Administration, 3+ years in retail management, and proven leadership in fashion retail. You will analyze performance, manage inventory, ensure brand standards, and build strong customer relationships.

Qualifications

• Bachelor's degree in Business Administration or related field preferred.
• Retail Management qualifications preferred for related field requirements.
• Minimum 3 years in a managerial role, ideally in fashion retail.
• Fashion retail experience is specifically required for this position.
• Strong leadership capabilities and proven experience managing customer relationships.
• Excellent interpersonal and communication abilities, both verbal and written.

Responsibilities

• Deliver outstanding customer service.
• Lead and develop sales team.
• Drive sales and growth.
• Resolve customer issues.
• Ensure compliance with standards.
• Monitor sales performance using key retail KPIs.
• Administrative oversight of day-to-day store operations, including scheduling and budgeting.
• Merchandise analysis and tracking best-selling products.
• Inventory control including stock security, loss prevention, and replenishment accuracy.

Skills

Leadership

Customer service

Communication

Retail operations

People management

Business acumen

Education

Bachelor's degree in Business Administration

Job description

Store Manager – Responsibilities & Requirements

Key Responsibilities:

• Deliver Outstanding Customer Service:
  Ensure high levels of customer satisfaction through exceptional service and engagement.

• Lead and Develop Sales Team:
  Motivate, train, and support staff to meet and exceed sales targets.

• Drive Sales and Growth:
  Implement strategies to attract new customers, increase foot traffic, and improve profitability.

• Resolve Customer Issues:
  Handle complaints and concerns professionally and promptly to maintain a positive shopping experience.

• Ensure Compliance with Standards:
  Maintain operational efficiency and ensure adherence to visual merchandising and brand guidelines.

• Monitor Sales Performance:
  Prepare and analyze detailed sales reports using key retail KPIs to guide business decisions.

• Administrative Oversight:
  Manage day-to-day store operations, including scheduling, budgeting, and financial record updates.

• Merchandise Analysis:
  Track best-selling products, evaluate sell-through rates, and address merchandise-related challenges.

• Inventory Control:
  Supervise inventory handling, including stock security, loss prevention, and replenishment accuracy.

Requirements:

• Education:
  Bachelor's degree in Business Administration or a related field (preferred).

• Qualification Details:
  Retail Management qualifications are specifically preferred for related field requirements.

• Experience:
  Minimum of 3 years in a managerial role, ideally within the fashion retail industry.

• Industry Experience:
  Fashion retail experience is specifically required for this position.

• Leadership & Customer Service Skills:
  Strong leadership capabilities and proven experience managing customer relationships.

• Business Acumen:
  Solid understanding of retail operations and business management principles.

• Communication Skills:
  Excellent interpersonal and communication abilities, both verbal and written.