Store Manager - SM Baguio

Avid Sports Philippines Inc.; Baguio; On-site; PHP 360,000 - 600,000; Full time

Job summary

Avid Sports Philippines Inc. – Store Manager position in Baguio is seeking a candidate who can deliver outstanding customer service, lead and develop a sales team, and drive growth while maintaining brand standards.

The role requires a Bachelor's degree in Business Administration or related field, at least 3 years in a managerial fashion retail setting, and strong leadership with excellent communication. You will oversee daily store operations, merchandising, and inventory control, ensuring

Qualifications

• Bachelor's degree in Business Administration or related field is preferred.
• Retail management qualifications are specifically preferred for related field requirements.
• Minimum of 3 years in a managerial role, ideally in fashion retail.

Responsibilities

• Deliver Outstanding Customer Service: Ensure high levels of customer satisfaction through exceptional service and engagement.
• Lead and Develop Sales Team: Motivate, train, and support staff to meet and exceed sales targets.
• Drive Sales and Growth: Implement strategies to attract new customers, increase foot traffic, and improve profitability.
• Resolve Customer Issues: Handle complaints and concerns professionally and promptly to maintain a positive shopping experience.
• Ensure Compliance with Standards: Maintain operational efficiency and adherence to visual merchandising and brand guidelines.
• Monitor Sales Performance: Prepare and analyze detailed sales reports using key retail KPIs to guide business decisions.
• Administrative Oversight: Manage day-to-day store operations, including scheduling, budgeting, and financial record updates.
• Merchandise Analysis: Track best-selling products, evaluate sell-through rates, and address merchandise-related challenges.
• Inventory Control: Supervise inventory handling, including stock security, loss prevention, and replenishment accuracy.

Skills

Leadership

Customer Service

Communication

Business Acumen

Inventory Control

Education

Bachelor's degree in Business Administration

Job description

Store Manager – Responsibilities & Requirements

Key Responsibilities:

• Deliver Outstanding Customer Service:
  Ensure high levels of customer satisfaction through exceptional service and engagement.

• Lead and Develop Sales Team:
  Motivate, train, and support staff to meet and exceed sales targets.

• Drive Sales and Growth:
  Implement strategies to attract new customers, increase foot traffic, and improve profitability.

• Resolve Customer Issues:
  Handle complaints and concerns professionally and promptly to maintain a positive shopping experience.

• Ensure Compliance with Standards:
  Maintain operational efficiency and ensure adherence to visual merchandising and brand guidelines.

• Monitor Sales Performance:
  Prepare and analyze detailed sales reports using key retail KPIs to guide business decisions.

• Administrative Oversight:
  Manage day-to-day store operations, including scheduling, budgeting, and financial record updates.

• Merchandise Analysis:
  Track best-selling products, evaluate sell-through rates, and address merchandise-related challenges.

• Inventory Control:
  Supervise inventory handling, including stock security, loss prevention, and replenishment accuracy.

Requirements:

• Education:
  Bachelor's degree in Business Administration or a related field (preferred).

• Qualification Details:
  Retail Management qualifications are specifically preferred for related field requirements.

• Experience:
  Minimum of 3 years in a managerial role, ideally within the fashion retail industry.

• Industry Experience:
  Fashion retail experience is specifically required for this position.

• Leadership & Customer Service Skills:
  Strong leadership capabilities and proven experience managing customer relationships.

• Business Acumen:
  Solid understanding of retail operations and business management principles.

• Communication Skills:
  Excellent interpersonal and communication abilities, both verbal and written.