Store Manager - SM Nuvali

SM Retail; Ibabaw Ⅱ; On-site; PHP 600,000 - 900,000; Full time

Job summary

SM Retail in the Philippines seeks a Store Operations Manager for the Nuvali area. You will lead branch teams, plan merchandising, oversee sales events, and ensure policy compliance to drive targets.

Responsibilities include coordinating with store managers on performance, organizing staff training, and reporting sales results. A Bachelor’s degree and 3+ years in retail management are required.

Qualifications

• Bachelor’s degree required in related field.
• At least 3 years of managerial experience in retail store operations.
• Strong leadership and people-management skills.

Responsibilities

• Ensure sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.
• Ensure SOPs and compliance to Company policies are strictly implemented.
• Organize orientation/training for store staff on Company policies and procedures.
• Oversee renovation projects and new store openings when applicable.
• Coordinate with HR regarding OT, benefits, and payroll concerns.

Skills

People management

Sales management

Operations planning

Merchandise planning

Team leadership

Education

Bachelor's Degree

Tools

Excel

ERP systems

Job description

SM Affiliate: International Toyworld, Inc.

Store Assignment: SM Nuvali

Key Accountabilities:

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Sales Achievement Plan

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company’s ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.

Qualifications:

• Bachelor's Degree Holder
• With at least 3 years of managerial experience in related field (Retail Store Operations, Inventory Management, Customer Management, Sales Management)