Store Manager - SM Nuvali

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

SM Affiliate: International Toyworld, Inc. seeks a skilled Store Operations Manager to lead our branch network toward achieving sales targets and maintain strict policy compliance across stores.

You will oversee merchandising, stock management, staffing, and training; coordinate with HR on OT pay and payroll adjustments; monitor renovation projects and new stores, and ensure consistent customer experience.

Qualifications

• Bachelor's degree in a related field is preferred.
• 3+ years of managerial experience in retail store operations.
• Experience in inventory, sales and customer management is required.

Responsibilities

• Lead sales achievement planning to meet branch targets.
• Oversee daily store operations and policy compliance.
• Coordinate merchandising, stock management and category performance.
• Plan manpower, scheduling and training for store staff.
• Collaborate with HR on OT/pay and payroll adjustments.
• Monitor renovations and new store openings.

Skills

People management

Sales management

Inventory management

Customer management

Education

Bachelor's Degree

Job description

SM Affiliate: International Toyworld, Inc.

Store Assignment: SM Nuvali

Key Accountabilities:

Sales Achievement Plan

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company's ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.

Qualifications:

• Bachelor's Degree Holder
• With at least 3 years of managerial experience in related field (Retail Store Operations, Inventory Management, Customer Management, Sales Management)