Store Manager - SM Nuvali

SM Retail; Calabarzon; On-site; PHP 450,000 - 750,000; Full time

Job summary

SM Retail is seeking an experienced Store Operations Manager for SM Nuvali to drive sales targets and ensure smooth daily operations across branches. You will manage merchandise, staffing, and store policies to maintain optimal performance.

The role requires strong leadership, inventory control, and the ability to implement company procedures while coordinating with the central team for training and promotions.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of managerial experience in retail store operations, inventory management, or sales management.

Responsibilities

• Achieve sales plans through product assortment, marketing opportunities, and store plantilla completion.
• Direct planning of marketing strategies, merchandising, manpower requirements, and sales during events.
• Monitor branch sales performance and coordinate with Store Managers.
• Prepare regular sales performance reports for branches.
• Ensure SOP compliance and enforce Company policies.
• Organize orientation and training for store staff on policies and procedures.
• Oversee equipment, facilities, and store visits; monitor renovations and new stores as needed.
• Coordinate with HR for vacation, OT pay, benefits, and payroll adjustments.
• Identify and promote internal candidates for promotions.

Education

Bachelor's Degree

Job description

SM Affiliate: International Toyworld, Inc.

Store Assignment: SM Nuvali

Key Accountabilities:

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company’s ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.

Qualifications:

• Bachelor's Degree Holder
• With at least 3 years of managerial experience in related field (Retail Store Operations, Inventory Management, Customer Management, Sales Management)